Sales Lead Response Time Rubric

Sales Lead Response Time Rubric

Thank you for considering [Your Company Name]. We understand the importance of a timely response to your inquiries and leads. This rubric outlines our commitment to responding promptly and effectively to all sales leads.

COMMUNICATION CHANNELS

We understand that different businesses and clients prefer different communication channels. We adapt to these preferences:

CRITERIA

TIMEFRAME

DESCRIPTION

Initial Contact

Within [00] hours

Make initial contact with the prospect within [00] hours.

Follow-up Response

Within [00] hours

Follow up with additional information or address inquiries within [00] hours.

Customized Proposal

Within [0] days

Present a customized proposal tailored to the prospect's needs within [0] days.

Email: We will send important information, documents, and updates via email.

Phone: For a more personal touch, our sales team is available by phone during business hours.

Chat Support: If you have immediate queries, our website offers a live chat option.

We look forward to the opportunity to work with you and contribute to your success. If you have any questions or need further information, please don't hesitate to reach out.

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