Sales Partnership Lead Generation SLA
Sales Partnership Lead Generation SLA
Effective Date: [Date]
This Sales Partnership Lead Generation Service Level Agreement ("Agreement") is entered into between [Your Company Name], hereinafter referred to as the "Service Provider,"
And
[Client Name], hereinafter referred to as the "Client."
WHEREAS, the Client seeks lead generation services to drive business growth and expand its customer base.
WHEREAS, the Service Provider specializes in lead generation services and is willing to provide such services to the Client.
WHEREAS, both parties wish to formalize their agreement and establish expectations, responsibilities, and standards for the provision of lead generation services.
NOW, THEREFORE, in consideration of the foregoing recitals and the covenants contained herein, the parties agree as follows:
1. INTRODUCTION
This Sales Partnership Lead Generation Service Level Agreement outlines the terms and conditions governing the lead generation services provided by the Service Provider to the Client. It serves to establish mutual expectations and responsibilities in the lead generation process.
2. LEAD GENERATION COMMITMENT
2.1 Lead Qualification: The Service Provider shall generate sales leads meeting the Client's specified criteria, ensuring relevance to the Client's business.
2.2 Lead Quantity: The Service Provider's commitment is to deliver [00] high-quality leads per [0] weeks as specified by the Client.
2.3 Lead Delivery: Leads will be delivered within [0] days from the initial request, and this timeframe is subject to adjustment by mutual agreement.
3. COMMUNICATION
Effective communication is essential for the successful execution of this Agreement. The following channels will be used:
3.1 Email: The primary method for lead delivery and important updates.
3.2 Phone: For addressing urgent concerns, discussions, or clarifications.
3.3 Monthly Reports: Comprehensive reports on lead generation performance will be provided to the Client.
4. ACCOUNTABILITY
4.1 Dedicated Account Manager: The Service Provider will assign a dedicated account manager to oversee the lead generation process and act as the Client's primary point of contact.
4.2 CRM System: The Service Provider employs a Customer Relationship Management (CRM) system to effectively manage and track leads, ensuring no leads are overlooked.
4.3 Feedback Loop: The Client's feedback on lead quality and other aspects of the lead generation process is highly encouraged and will be incorporated into ongoing improvements.
5. LEAD QUALITY ASSURANCE
5.1 Lead Verification: Leads will be rigorously verified to ensure their authenticity and accuracy.
5.2 Lead Sources: The Service Provider will diversify lead sources to maximize lead quality and variety.
5.3 Feedback Integration: The Client's feedback on lead quality and relevance will be integrated into the lead generation process to continuously enhance performance.
6. CONCLUSION
This Sales Partnership Lead Generation Service Level Agreement signifies the commitment of both parties to a successful and collaborative partnership. By signing below, the Client and the Service Provider acknowledge their respective responsibilities and expectations as outlined in this Agreement.
SIGNATURES:
[Your Company Name]
___________________________________
Name:
Position:
Date:
[Client]
___________________________________
Name:
Position:
Date:
