Free Customer Communication Log Template
Customer Communication Log
This log summarizes various interactions and communications with customers. It serves to streamline customer service and enhance customer relations.
Prepared by: [YOUR NAME]
Date: January 23, 2054
[YOUR COMPANY NAME]
Log Overview
Date: January 23, 2054
-
Summary of task: Updating the log after customer interaction sessions.
|
Date |
Customer Name |
Communication Method |
Summary of Interaction |
|---|---|---|---|
|
02/09/2054 |
John Doe |
|
Inquiry about product A |
|
02/09/2054 |
Jane Smith |
Phone call |
Complaint about delivery delay |
|
03/09/2054 |
David Brown |
Live chat |
Requested for product return and refund |
Reminders:
-
Ensure to update the log after each customer interaction.
-
Always provide and update accurate information.
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Make use of this log to improve customer service and customer relations.
