Free Sales Pre-training Skills Assessment Template
Sales Pre-training Skills Assessment
This Sales Pre-training Skills Assessment is designed to gauge the existing skills and knowledge of our sales team members. It helps identify areas for improvement and tailor our training programs to meet individual and collective needs effectively.
1. Personal Information
Please provide your basic information below. This will help us personalize your assessment results and training plan.
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Name: |
[Your Name] |
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Position: |
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Date: |
2. Product Knowledge
Demonstrate your understanding of our products or services, including key features, benefits, and target customers. This section evaluates your readiness to effectively present our offerings.
Please briefly describe the key features and benefits of our products or services.
Our products offer a range of advanced features, such as real-time analytics and automation, which provide significant time savings.
What types of customers or businesses do our products/services cater to?
What sales techniques or strategies have you used in the past to close deals? Please describe.
3. Communication Skills
Describe your approach to engaging potential customers and examples of active listening. Your responses will assess your ability to initiate and maintain meaningful conversations.
How do you typically approach and engage with potential customers? Describe your initial communication strategy.
Give an example of how you actively listen to customers to understand their needs.
4. Customer Relationship Management
Share your strategies for building lasting relationships with customers post-sale and how you address complaints or issues, highlighting your customer service and retention skills.
Describe your methods for building and maintaining relationships with customers after a sale has been made.
How do you handle customer complaints or issues? Provide an example.
5. Sales Process Understanding
Outline your familiarity with the various stages of the sales process, from lead generation to deal closure, to understand your proficiency in navigating sales cycles.
Outline the typical steps you follow in the sales process, from lead generation to closing a deal.
6. Time Management
Explain how you organize and prioritize your tasks for optimal sales productivity, assessing your efficiency and effectiveness in managing sales-related activities.
How do you prioritize and manage your time to maximize sales productivity?
7. Additional Comments
Feel free to share any additional thoughts, concerns, or areas where you seek further training. This input will assist in customizing the training program to fit your specific needs.
Is there anything else you would like to share or any specific areas you feel you need training in?
