Free Sales Client Feedback Evaluation after Closing Template
Sales Client Feedback Evaluation
After Closing
Date: [Date]
We sincerely appreciate your business and value your feedback to enhance our services. Your input is invaluable to us. Please take a moment to provide your thoughts on the sales process and our performance.
I. Sales Experience
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Overall Experience: Please rate your overall experience with our sales team on a scale of 1 to 5, with 5 being the highest.
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1
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2
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3
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4
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5
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Sales Representative: Please rate your thoughts on your Sales Representative's professionalism, responsiveness, and knowledge.
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1
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2
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3
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4
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5
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Communication: How would you rate the clarity and effectiveness of communication during the sales process?
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1
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2
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3
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4
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5
II. Product/Service Satisfaction
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Product/Service Quality: Please rate your satisfaction with the quality and functionality of the product/service you purchased.
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Very Dissatisfied
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Dissatisfied
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Neutral
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Satisfied
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Very Satisfied
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Delivery and Timing: Were the delivery and timing of the product/service in line with your expectations?
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Very Dissatisfied
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Dissatisfied
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Neutral
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Satisfied
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Very Satisfied
III. Post-Sales Support
How would you rate our post-sales support, including issue resolution and follow-up?
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Poor
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Fair
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Good
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Very Good
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Excellent
Thank you for taking the time to complete this feedback evaluation. Your insights are crucial in our commitment to continuous improvement.