Free Sales Post-Closing Customer Survey Template
Sales Post-Closing Customer Survey
Please take a few moments to complete this survey. Rate each statement based on your recent experience with our Sales Department using the rating legend table as a guide. Check the box that corresponds to your rating.
Customer Information
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Name: |
[Customer’s Name] |
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Company: |
[Customer’s Company Name] |
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Email Address: |
[Customer’s Email] |
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Phone Number: |
[Customer’s Number] |
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Date: |
[Month Day, Year] |
Rating Legend
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1 Strongly Disagree |
2 Disagree |
3 Neutral |
4 Agree |
5 Strongly Agree |
Survey
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Statement |
1 |
2 |
3 |
4 |
5 |
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The sales process was smooth and efficient. |
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Our sales representative was knowledgeable. |
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All of my questions were answered promptly. |
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The sales contract was clear and easy to understand. |
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I am satisfied with the sales experience. |
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I would recommend [Your Company Name] to a colleague. |
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Comments/Suggestions
Please provide any additional comments or suggestions that would help us improve our sales process:
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I found that the time between the initial agreement and the final closing was longer than expected. Additionally, there were some inconsistencies between the sales pitch and the final deliverables. |
Your participation in this survey will contribute significantly to our ongoing efforts to enhance our services. Thank you for your time and feedback.
