Sales Post-Closing Customer Survey Template
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Sales Post-Closing Customer Survey

Please take a few moments to complete this survey. Rate each statement based on your recent experience with our Sales Department using the rating legend table as a guide. Check the box that corresponds to your rating.

Customer Information

Name:

[Customer’s Name]

Company:

[Customer’s Company Name]

Email Address:

[Customer’s Email]

Phone Number:

[Customer’s Number]

Date:

[Month Day, Year]

Rating Legend

1

Strongly Disagree

2

Disagree

3

Neutral

4

Agree

5

Strongly Agree


Survey

Statement

1

2

3

4

5

The sales process was smooth and efficient.

Our sales representative was knowledgeable.

All of my questions were answered promptly.

The sales contract was clear and easy to understand.

I am satisfied with the sales experience.

I would recommend [Your Company Name] to a colleague.


Comments/Suggestions

Please provide any additional comments or suggestions that would help us improve our sales process:

I found that the time between the initial agreement and the final closing was longer than expected. Additionally, there were some inconsistencies between the sales pitch and the final deliverables.

Your participation in this survey will contribute significantly to our ongoing efforts to enhance our services. Thank you for your time and feedback.

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