Sales Client Satisfaction Questionnaire Post-Deal
Sales Client Satisfaction Questionnaire Post-Deal
Instructions
Please rate your experience on a scale from 1 to 5, where 1 represents "Very Unsatisfied", 2 “Somewhat Unsatisfied”, 3 “Neutral”, 4 “Somewhat Satisfied”, and 5 represents "Very Satisfied." To do so, place a check mark on the column of your response.
General Information:
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Fields |
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Name: [Your Name] |
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Email Address: [Your Email] |
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Company Name: [Your Company Name] |
Questions:
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Section |
Question |
5 |
4 |
3 |
2 |
1 |
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Pre-Sale Experience |
Was the initial communication from our sales representative timely? |
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Were you provided with all the necessary product information? |
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Sales Process |
Was the sales representative knowledgeable? |
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Was the contract clearly explained to you? |
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Delivery and Implementation |
Was the product/service delivered on time? |
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Was the implementation process smooth? |
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After-Sales Support |
Was the after-sales support helpful? |
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Were any of your concerns addressed promptly? |
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Overall Experience |
How would you rate your overall experience? |
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Would you recommend our services to others? |
Additional Comments
Please provide any additional comments or suggestions in the space below:
Deadline for Submission: [Date]
Email to: [Your Company Email]
Thank you for your valuable time and input.
Best regards,
(signature)
[Your Name]
[Your Company Name]
