IT Support Contract
IT SUPPORT CONTRACT
This IT Support Contract is entered into by and between [Client's Name], located at [Client's Address], and [Your Company Name], located at [Your Company Address], as of [Insert Date].
1. Services Provided
Service Provider agrees to provide the following IT support services to the Client:
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System maintenance, including updates and patches
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Troubleshooting of hardware and software issues
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Network monitoring and optimization
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Help desk support for end-users
2. Term
The term of this Contract shall commence on [Start Date] and shall continue until terminated by either party upon [Notice Period], which shall not be less than [Number of Days] days, written notice to the other party.
3. Service Fees
Client agrees to pay Service Provider the following fees for the IT support services:
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Hourly rates: [Specify hourly rates for different services, if applicable]
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Monthly retainer: [Specify retainer fee, if applicable]
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Payment terms: Payment for services rendered shall be due within [Number of Days] days of receipt of invoice.
4. Responsibilities
4.1 Service Provider Responsibilities
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Provide IT support services in a timely and professional manner.
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Maintain confidentiality of Client's sensitive information.
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Adhere to industry standards and best practices.
4.2 Client Responsibilities
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Cooperate with the Service Provider in providing necessary access to systems and information.
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Promptly report any issues or concerns regarding IT systems.
5. Limitation of Liability
Service Provider's liability under this Contract shall be limited to the total amount paid by Client for the IT support services provided during the preceding six months. In no event shall the Service Provider be liable for any consequential, incidental, or punitive damages.
6. Termination
Either party may terminate this Contract upon [Notice Period] written notice to the other party for any reason or no reason at all.
7. Governing Law
This Contract shall be governed by and construed by the laws of [Your Jurisdiction], without regard to its conflicts of law principles.
IN WITNESS WHEREOF, the parties hereto have executed this Contract as of the date first above written.
[Client's Name]
[Your Name]
