Crisis Management Syllabus

Crisis Management Course

Course Title	[COURSE TITLE]
Course Code	[COURSE CODE]
Instructor Name	[YOUR NAME]
Email	[YOUR EMAIL]
Office Hours	[OFFICE HOURS]

1. Course Title and Description

This course titled "Crisis Management Principles and Strategies" provides comprehensive knowledge regarding the principles and strategic implementation of crisis management. We will explore key theories, case studies, and applications pertinent to managing crises effectively in various business settings.

2. Instructor Information

• Instructor: [YOUR NAME]

• Contact: [YOUR EMAIL]

• Organization: [YOUR COMPANY NAME]

3. Learning Objectives

• Understand the core principles of crisis management.

• Develop strategic crisis response plans.

• Analyze case studies to evaluate crisis management responses.

• Apply problem-solving and decision-making techniques during crises.

• Examine how communication plays a role in crisis management.

4. Course Schedule

Week	Topic	Readings
1	Introduction to Crisis Management	Chapter 1
2	Types of Crises and Their Impacts	Chapter 2
3	Crisis Management Frameworks	Chapters 3-4
4	Proactive Planning and Preparedness	Chapter 5
5	Crisis Communication Strategies	Chapter 6
6	Decision-making Under Pressure	Chapter 7
7	Crisis Simulation Exercise	Case Studies, Simulation Tools
8	Post-Crisis Evaluation	Chapter 8

5. Required Reading and Materials

1. "Crisis Management: Leading in the New Strategy Landscape" by W.T. Coombs

2. "The Crisis Manager: Facing Disasters, Conflicts, and Failures" by Otto Lerbinger

3. "Case Studies in Crisis Communication: International Perspectives on Hits and Misses" by Amiso M. George

4. "The Handbook of Crisis Communication" by W. Timothy Coombs and Sherry J. Holladay

5. Online platform access for discussion board and lesson materials.

6. Assignments and Assessments

• Weekly Reflections: Written reflections on each week's topic, relating them to current events.

• Case Study Analysis: In-depth written analysis of selected case studies.

• Midterm Exam: Written exam covering all learned topics so far.

• Group Project: A joint project dealing with creating a crisis management strategy for a hypothetical organization.

• Final Exam: Comprehensive exam covering all course materials.

7. Course Policy

• Plagiarism: Any form of academic dishonesty will not be tolerated and may lead to disciplinary action.

• Late Submission: Assignments submitted after the deadline will have a 10% reduction in the grade for each day of delay.

• Participation: Regular class participation and discussion board activity is necessary for successful learning in this course.

• Use Technology Responsibly: All technology (laptops, tablets, etc.) used during class must be for note-taking or appropriate in-class work only.

• Communication: Open communication is encouraged for any issues or challenges related to the course.

8. Grading Policy

Grades will be distributed as follows:

Category	Percentage
Weekly Reflections	20%
Case Study Analysis	25%
Midterm	15%
Group Project	25%
Final Exam	15%

9. Additional Resources:

Articles, case studies, and supplementary materials will be provided throughout the course via the Learning Management System.

10. Disclaimer

The syllabus serves as a guide for the course, providing a general plan for what is expected throughout the duration of the term. However, it is important to note that the syllabus is not fixed and is subject to potential changes. Any modifications will be made with advance notification from the course instructor, ensuring that all students are aware of any alterations in the course content, structure, or schedule. Throughout the course, should there be any updates or changes to the syllabus, the instructor will provide these. To stay current and informed about what is expected in the course, all students are advised to consistently refer to the most recent version of the syllabus provided by the instructor.

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