Cleaning Services Employee Performance Evaluation Form

Welcome to our Cleaning Services Employee Performance Evaluation Form. This document is designed to systematically assess and document the performance, skills, and overall contribution of our cleaning staff. By accurately filling out each section, we can identify areas of excellence and opportunities for improvement. Your thoughtful completion is essential.

Before you begin, please familiarize yourself with our rating scale:

• 1 - Needs Significant Improvement: Performance is consistently below expectations in most areas.

• 2 - Below Expectations: Performance occasionally meets the standards but is inconsistent.

• 3 - Meets Expectations: Performance consistently meets the standards expected for the role.

• 4 - Exceeds Expectations: Performance consistently surpasses the standard expectations.

• 5 - Outstanding: Performance is exceptional in all areas and provides a model for others.

Section 1: Employee Information

This section is dedicated to capturing vital information regarding the employee under evaluation. Ensuring the accuracy of this data is crucial for a fair assessment and effective follow-up.

Employee Name
Employee ID
Job Title
Department
Evaluation Period
Evaluator's Name
Evaluator's Job Title

Section 2: Quality of Work

Assessing the quality of work is vital as it directly impacts our service standards and client satisfaction. This evaluation focuses on the employee's efficiency, thoroughness, and adherence to our cleaning protocols.

Criteria	Rating (1-5)	Comments
Attention to Detail	4	Often goes above and beyond to ensure no area is overlooked.
Efficiency
Adherence to Protocols
Initiative
Client Satisfaction

Section 3: Reliability and Punctuality

This section evaluates the employee's reliability and punctuality, which are fundamental for our operational success and maintaining trust with our clients.

Criteria	Rating (1-5)	Comments
Attendance	5	Has not missed a day without prior notice.
Punctuality
Dependability
Availability for Extra Shifts
Compliance with Schedules

Section 4: Professionalism and Conduct

Professional conduct and the ability to maintain a positive work environment are key. This section assesses how well the employee interacts with both clients and colleagues.

Criteria	Rating (1-5)	Comments
Interpersonal Skills	3	Communicates effectively but can improve in patient interaction.
Client Interaction
Adherence to Company Policies
Teamwork and Cooperation
Appearance and Hygiene

Section 5: Summary of Performance, Strengths, and Development Areas

Concluding our evaluation, this section offers a holistic view of the employee's performance, highlighting both strengths and areas requiring development. It's an opportunity for reflective feedback, recognizing achievements, and setting actionable goals for future growth.

Summary of Performance
[Employee Name] consistently demonstrates a high level of attention to detail and reliability. His dedication to maintaining high standards in cleanliness and client satisfaction has significantly contributed to the positive feedback we receive from our clients. However, there's an opportunity to enhance efficiency and speed in task completion without compromising quality.

Strengths	Areas for Improvement
- Exceptional attention to detail	- Improve efficiency in task completion

Instructions for Finalizing the Evaluation:

1. Reflect on the summary provided and consider the detailed feedback throughout this form.

2. Discuss the evaluation's findings with the employee, emphasizing strengths and discussing concrete steps to address areas for improvement.

3. Set specific, measurable goals for the next evaluation period.

4. Ensure both the evaluator and the employee sign and date the form, acknowledging the review and the discussed action plans.

Evaluator's Signature:

Date: [MM-DD-YYYY]

Employee's Acknowledgment Signature:

Date: [MM-DD-YYYY]

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