Real Estate Property Management Survey

Thank you for choosing [Your Company Name] as your property management provider. We value your feedback and strive to continuously improve our services to meet your needs. Please take a few moments to complete this survey to help us better understand your experience and how we can serve you better.

Tenant Satisfaction:

1. Are you satisfied with the condition of your rented property upon move-in?

• Yes

• No

• N/A

2. How would you rate the responsiveness of our property management team to your maintenance requests or concerns?

• Excellent

• Good

• Fair

• Poor

3. Do you feel that your concerns are addressed promptly and effectively by our property management team?

• Yes

• No

• Sometimes

4. Are the common areas of the property (e.g., hallways, parking lots, amenities) well-maintained?

• Yes

• No

• N/A

Property Condition:

1. How would you rate the overall cleanliness and upkeep of the property?

• Excellent

• Good

• Fair

• Poor

2. Are there any specific maintenance issues that have not been addressed to your satisfaction? Please specify:

Lease Terms:

1. Were the terms of your lease agreement clearly communicated to you?

• Yes

• No

• N/A

2. Do you feel that the rental rates for your property are fair and competitive?

• Yes

• No

• N/A

3. How would you rate the ease of the lease renewal process?

• Excellent

• Good

• Fair

• Poor

Property Management Services:

1. Have you experienced any difficulties communicating with our property management team?

• Yes

• No

2. Are there any additional services or amenities you would like to see provided by our property management team?

Overall Satisfaction:

1. On a scale of 1 to 10, how satisfied are you with [Your Company Name]'s property management services overall?

• 1

• 2

• 3

• 4

• 5

• 6

• 7

• 8

• 9

• 10

2. Do you have any additional comments or suggestions for improvement?

Your feedback is valuable to us. Thank you for taking the time to complete this survey. If you have any urgent concerns or inquiries, please feel free to contact our property management team directly at [Your Company Number].

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