Cleaning Services Customer Missing Item Letter
Cleaning Services Customer Missing Item Letter
[Date]
[Customer's Name]
[Customer's Address]
Dear [Customer's Name],
I hope this letter finds you well. We sincerely appreciate your continued patronage of our cleaning services and the trust you place in our company.
We are writing to address a matter brought to our attention regarding your recent cleaning service on [Date]. It has come to our notice that you reported several items missing following our service, and we want to address this issue promptly and thoroughly.
Details of the Cleaning Service:
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Date of Cleaning Service: [Date]
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Service Location: [Customer's Address]
Report of Missing Items
During our cleaning service on [Date], the following items were reported missing:
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Silver wristwatch with a black leather strap.
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Pair of diamond earrings in a small jewelry box.
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Blue silk scarf with floral patterns.
Our cleaning team conducted a thorough search of the premises before and after the service to locate the missing items but, unfortunately, they were not found. We understand the distress this may cause and assure you that we are taking this matter seriously.
Customer Assistance
We kindly request you to check your premises once again to ensure the items have not been misplaced. If you happen to find any of the missing items or have any further information that could aid in their recovery, please do not hesitate to contact us at [Your Number].
Assurance and Resolution
Please rest assured that we are committed to resolving this matter to your satisfaction. Our company maintains strict policies regarding lost or damaged items during cleaning services, and we will do everything in our power to address this issue promptly and professionally.
Thank you for your understanding and cooperation as we work to resolve this matter. We value your trust in our services and remain dedicated to providing you with the highest quality of service.
Sincerely,
[Your Name]
[Your Position]
[Your Company Name]
[Your Company Number]
