Free Real Estate Client Follow-Up Questionnaire Template

Real Estate Client Follow-Up Questionnaire

Please take a few moments to complete this questionnaire to provide feedback on your recent experience with us. Your input is valuable and will help us enhance our services. Kindly check the box that corresponds to your response, and feel free to provide additional comments where necessary.


Client Information

Field

Information

Name:

Phone Number:

Email Address:

Property Address:

Agent Name:

Questionnaire

No.

Question

Yes

No

1.

Were you satisfied with the overall service provided by our real estate agency during the property transaction process?

2.

Did our agent effectively communicate with you throughout the entire process, including providing timely updates and answering your inquiries?

3.

Were you satisfied with the marketing efforts made to promote your property (if applicable)?

4.

Did you find the property listings provided to you aligning with your preferences and requirements?

5.

Did you encounter any issues or concerns during the transaction process that were not adequately addressed by our agency?

6.

Would you consider using our real estate agency again for future property transactions or recommend our services to others?

7.

Did you find the property viewing experience satisfactory, including the presentation and condition of the properties shown to you?

8.

Did our agency provide sufficient guidance and support during the negotiation and closing stages of the transaction?

9.

Do you have any additional feedback or comments you would like to share with us to help improve our services?

10.

Did you have a positive experience overall with our services?

Comments/Suggestions

No.

Comments/Suggestions


Thank you for your participation! If you have any further questions or concerns, please contact us at [Your Company Email] or [Your Company Number].

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