Roof Warranty Agreement

I. Introduction

This warranty agreement ("Agreement") is entered into by and between [YOUR COMPANY NAME] ("Provider") and [CUSTOMER'S NAME] ("Customer"). This Agreement sets forth the terms and conditions under which the Provider agrees to provide warranty coverage for the roofing materials and services outlined herein.

Under this Agreement, Provider warrants that the roofing materials and services supplied and installed at [INSTALLATION LOCATION] meet the quality standards described in the Agreement. Any claim under this Agreement should be submitted as per the procedures mentioned herein.

II. Coverage Period

The warranty period for the roofing materials and services shall begin on [EFFECTIVE DATE] and shall continue for [COVERAGE YEARS] from that date, unless otherwise stated in this Agreement. Coverage is subject to the conditions and exclusions outlined in subsequent sections of this Agreement.

The warranty is valid and enforceable only if [YOUR COMPANY NAME] has received full payment for the services rendered and materials provided. The warranty period is not extendable or renewable.

III. Coverage Details

This warranty covers defects in materials and workmanship under normal use and service of the roofing system and applies to:

• Roofing membranes

• Insulation and installation of insulation

• Flashings and metal work associated with these flashings

The warranty does not cover:

• Damages due to natural disasters

• Unusual wear and tear

• Tampering or alterations made to the roofing system by persons other than authorized [YOUR COMPANY NAME] personnel

IV. Claims Procedure

1. Notification: In the event of any issues or defects covered under this warranty, the Customer must notify [YOUR COMPANY NAME] in writing within 30 days of discovering the issue. Notification should include a detailed description of the problem, along with supporting documentation such as photographs if available.

2. Inspection: Upon receipt of the claim notification, [YOUR COMPANY NAME] will conduct a thorough inspection of the roofing system to assess the nature and extent of the issue. The inspection will be scheduled at a mutually agreed-upon time between the Customer and [YOUR COMPANY NAME].

3. Resolution: If the issue falls within the scope of warranty coverage, [YOUR COMPANY NAME] will undertake necessary repairs or replacements at no additional cost to the Customer. The resolution process will be carried out in a timely manner, taking into account the severity of the issue and availability of materials.

4. Documentation: Following the completion of repairs or replacements, [YOUR COMPANY NAME] will provide the Customer with detailed documentation outlining the work performed, including any warranties provided by manufacturers for replacement materials. The Customer is responsible for retaining this documentation for future reference.

V. Contractor's Obligations

1. Compliance: [YOUR COMPANY NAME] shall comply with all terms and conditions outlined in this Agreement and provide warranty services in accordance with industry standards and best practices.

2. Timely Response: [YOUR COMPANY NAME] shall respond promptly to warranty claims submitted by the Customer and undertake necessary actions to resolve the issue within a reasonable time frame.

3. Quality Assurance: [YOUR COMPANY NAME] shall ensure that all materials used and workmanship provided meet the quality standards specified in this Agreement and any applicable regulations.

VI. Customer's Obligations

1. Maintenance: The Customer shall be responsible for the regular maintenance of the roofing system as recommended by [YOUR COMPANY NAME] and manufacturers of roofing materials. Failure to maintain the roofing system may void certain aspects of this warranty.

2. Cooperation: The Customer shall cooperate with [YOUR COMPANY NAME] during the inspection and resolution process of warranty claims, providing access to the property as necessary.

3. Payment: The Customer shall fulfill all payment obligations as outlined in the original contract for roofing services. Failure to make timely payments may result in the voiding of warranty coverage.

VII. Limitation of Liability

The liability of [YOUR COMPANY NAME] under this warranty shall be limited to the repair or replacement of defective materials or workmanship as outlined herein. In no event shall [YOUR COMPANY NAME] be liable for consequential or incidental damages arising from the breach of this warranty.

VIII. Governing Law

This Agreement shall be governed by the laws of [JURISDICTION], and any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts in [JURISDICTION].

IX. Effective Date

This warranty agreement shall take effect on the Effective Date specified herein and shall remain in effect for the duration specified in Section II, subject to the terms and conditions outlined above.

[SIGNATURE OF PROVIDER] [DATE]

[SIGNATURE OF CUSTOMER] [DATE]

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