Nursing Home Apology Letter

[YOUR NAME]

[YOUR COMPANY NAME]

[YOUR EMAIL]

[RECIPIENT'S NAME]

[RECIPIENT'S ADDRESS]

Dear [RECIPIENT'S NAME],

I am writing to you regarding a recent incident at our nursing home. On behalf of [YOUR COMPANY NAME], I express sincere apologies for any distress or discomfort experienced.

We value every patient and strive to provide the optimal level of care and respect. Unfortunately, it appears that in this instance, our service did not meet our usual high standards.

Please be assured we are actively addressing this issue and are committed to improving our care and service by learning from it.

I would appreciate an opportunity, at your convenience, to discuss further about the incident and how we can make amends.

Once again, please accept my apology, and I hope you can find it within your heart to forgive us.

Kind regards,

[YOUR NAME]

[YOUR POSITION]

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