SMART Goals for Balanced Scorecard Template
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SMART Goals for Balanced Scorecard

Prepared by: [YOUR NAME]

Company: [YOUR COMPANY NAME]

SMART Goals Template

S - Specific

Detail the specific strategic initiative or objective that the executive or department head desires to achieve. Example: Increase customer satisfaction rate across [YOUR DEPARTMENT] by the end of Q2.

M - Measurable

Identify how you will measure the success of the strategic initiative. Example: Track the rate of customer satisfaction through surveys and feedback forms.

A - Achievable

Outline how the objective is achievable for [YOUR DEPARTMENT]. Confirm resources, budget and strategy in place. Example: By implementing a robust customer feedback system and continuous training for personnel.

R - Relevant

Explain why the objective is relevant to the overall business strategy and goals of [YOUR COMPANY NAME]. Example: Satisfied customers tend to be more loyal and can help enhance [YOUR COMPANY NAME]'s reputation.

T - Time-bound

Specify the timeframe for achieving the objective. Example: The initiative will be implemented over 6 months, starting from Q1 and will be measured by the end of Q2.

Action Plan:

  • Identify key stakeholders for each objective.

  • Allocate resources and establish timelines for goal achievement.

  • Implement regular progress tracking and reporting mechanisms.

  • Conduct periodic reviews to assess performance and make necessary adjustments.

Accountability:

  • Executive leadership team: Accountable for overall strategy alignment and resource allocation.

  • Department heads: Responsible for cascading objectives to respective teams and ensuring alignment with departmental goals.

  • Project managers: Tasked with overseeing the implementation of action plans and monitoring progress towards SMART goals.

Notes:

  • SMART goals should be periodically reviewed and adjusted based on changing market dynamics and organizational priorities.

  • Regular communication and collaboration among stakeholders are essential for goal attainment.

  • Celebrate achievements and recognize individuals or teams who contribute significantly to goal accomplishment.

  • Embrace a culture of continuous improvement to sustain long-term success.

Smart Goals Template @ Template.net