Free Nursing Home Resident Satisfaction Evaluation Template

Nursing Home Resident Satisfaction Evaluation

Please take a few moments to complete this evaluation honestly and thoughtfully.

For each question, indicate your level of satisfaction by indicating the appropriate score based on the rating scale provided below. Feel free to provide additional comments or suggestions in the space provided at the end of the evaluation.

Resident Information

Field

Information

Resident's Name:

Date of Evaluation:

Room/Unit Number:

Length of Stay:

Age:

Contact Information:

Rating Scale

Score

Meaning

Details

1

Very Dissatisfied

Experience fell far below expectations.

2

Dissatisfied

Experience was below expectations and needs significant improvement.

3

Neutral

Experience was neither satisfactory nor unsatisfactory.

4

Satisfied

Experience met expectations, but could be improved.

5

Very Satisfied

Experience exceeded expectations, highly satisfactory.

Evaluation

Aspect

Questions

Score

Quality of Care

How satisfied are you with the care provided by staff?

Are your medical needs attended to promptly?

Facilities

Are the facilities clean and well-maintained?

Do you feel safe and secure within the facility?

Staff Interactions

How would you rate the friendliness of the staff?

Do staff members listen and respond to your concerns?

Amenities

Are the amenities (e.g., recreational areas) satisfactory?

Do you have access to the amenities you need?

Meal Services

Are you satisfied with the quality of meals provided?

Are dietary preferences and restrictions accommodated?

Overall Satisfaction

How satisfied are you overall with your living experience?

Overall Rating

Additional Comments/Suggestions

Your feedback is greatly appreciated and will help us enhance our services to better meet your needs. Thank you for your participation!

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