Nursing Home Visitor Policy

I. Introduction

A. Purpose

The purpose of this Nursing Home Visitor Policy is to establish comprehensive guidelines and procedures aimed at ensuring the safety, comfort, and well-being of residents, visitors, and staff at [Your Company Name]. By delineating clear expectations and protocols, this policy aims to foster an environment conducive to compassionate and supportive visitation while prioritizing the health and safety of all individuals within our facilities.

B. Scope

This policy applies to all visitors to [Your Company Name]'s nursing home facilities, including family members, friends, volunteers, vendors, and any other individuals entering the premises for visitation purposes. It encompasses a wide range of considerations, including visitation hours, visitor eligibility criteria, appointment requirements, and procedures to ensure compliance with infection control measures and other facility regulations.

II. Visitor Guidelines

A. Visitor Eligibility

Visitors must adhere to the following eligibility criteria:

• Age Requirement: Visitors must be at least 18 years of age unless accompanied by an adult.

• Health Status: Visitors must not exhibit symptoms of illness, including but not limited to fever, cough, or shortness of breath. Individuals experiencing any symptoms of illness should refrain from visiting until they are symptom-free.

• Compliance with Facility Rules and Regulations: Visitors must comply with all facility rules and regulations, including infection control measures, visitation hours, and any additional guidelines provided by facility staff.

B. Visitation Hours

Visitation hours are structured to accommodate the diverse needs of residents and their families. The designated visitation hours are as follows:

Weekdays: 9:00 AM to 6:00 PM

Weekends: 10:00 AM to 4:00 PM

Holidays: 11:00 AM to 3:00 PM

While these hours provide a framework for visitation, exceptions may be made for compassionate care visits or other special circumstances, subject to approval by facility management. Flexibility in scheduling may be considered to accommodate unique resident and family needs.

It is recommended that visitors schedule appointments in advance to ensure availability and facilitate a smooth visitation process. Same-day appointments may be accommodated based on availability, but advanced scheduling is encouraged whenever possible.

III. Visitation Procedures

A. Pre-Visit Screening

Prior to each visit, visitors must undergo a comprehensive health screening conducted by trained facility staff. The screening process aims to identify any potential risk factors for COVID-19 transmission and ensure the safety of residents, visitors, and staff members.

The health screening may include:

• Temperature checks using non-contact thermometers.

• Symptom assessment to identify signs of illness, such as fever, cough, sore throat, or shortness of breath.

• Inquiry about recent travel history and potential exposure to individuals diagnosed with COVID-19.

Visitors who exhibit symptoms of illness, have a fever of 100.4°F (38°C) or higher, or who have been in close contact with someone diagnosed with COVID-19 within the past 14 days will be denied entry to the facility.

Visitors who fail the health screening will be provided with guidance on seeking medical attention and rescheduling their visit once they are symptom-free and no longer pose a risk of transmission.

B. Personal Protective Equipment (PPE)

To mitigate the risk of COVID-19 transmission, visitors are required to wear appropriate personal protective equipment (PPE) throughout the duration of their visit.

Required PPE includes:

• Face masks or face coverings that securely cover the nose and mouth.

• Hand hygiene compliance, including frequent handwashing with soap and water for at least 20 seconds or using alcohol-based hand sanitizer with at least 60% alcohol content.

Visitors are encouraged to bring their own face masks; however, disposable masks will be provided to visitors who arrive without appropriate PPE.

C. Visitation Etiquette

Visitors are expected to adhere to the following visitation etiquette guidelines to ensure a safe and respectful environment for residents, visitors, and staff:

• Respect resident privacy and dignity by avoiding disruptive behavior and loud noise.

• Maintain a safe physical distance of at least six feet from residents and staff members whenever possible.

• Limit physical contact with residents to minimize the risk of COVID-19 transmission.

• Follow any specific visitation guidelines provided by facility staff, including restrictions on visitation in certain areas or with specific residents.

• Refrain from bringing food or beverages from outside the facility during visits to reduce the risk of contamination.

IV. Special Considerations

A. Compassionate Care Visits

1. [Your Company Name] recognizes the importance of compassionate care visits for residents who require end-of-life care or emotional support during challenging times.

2. Compassionate care visits may be arranged outside of regular visitation hours to accommodate the unique needs of residents and their families.

3. To schedule a compassionate care visit, families are encouraged to contact the facility's designated compassionate care coordinator, who will work closely with them to arrange visitation times and provide necessary support and assistance.

B. Virtual Visitation Options

1. In addition to in-person visits, [Your Company Name] offers virtual visitation options for families and friends who are unable to visit in person due to distance, travel restrictions, or other reasons.

2. Virtual visitation can be facilitated through video calls or other telecommunication platforms, allowing residents to stay connected with their loved ones and maintain social connections despite physical distancing measures.

3. Facility staff are available to assist residents and their families with scheduling virtual visits, setting up video calls, and troubleshooting technical issues to ensure a seamless and meaningful virtual visitation experience.

V. Enforcement and Compliance

A. Visitor Compliance

1. Strict adherence to this Nursing Home Visitor Policy is paramount to ensuring the safety and well-being of all individuals within [Your Company Name] facilities.

2. Visitors must fully comply with all provisions outlined in this policy, including but not limited to health screening requirements, personal protective equipment (PPE) guidelines, and visitation etiquette.

3. Failure to comply with policy directives may result in immediate consequences, including:

• Denial of visitation privileges.

• Escort from the premises by facility staff.

• Suspension of future visitation rights.

• Legal action if visitor behavior poses a threat to resident safety or violates facility regulations.

4. Facility staff reserve the right to refuse entry or terminate visits if visitors fail to adhere to established policies and procedures. This authority is exercised to uphold the highest standards of safety and infection control within the facility.

B. Policy Review

1. [Your Company Name] is committed to maintaining a dynamic and responsive approach to visitor policies, reflecting evolving best practices and regulatory standards.

2. The Nursing Home Visitor Policy will undergo periodic review by the management team to ensure continued effectiveness and relevance.

3. Stakeholder input, including feedback from residents, families, visitors, and staff, will be solicited and considered during the policy review process.

4. Any revisions or updates to the policy will be communicated promptly to all stakeholders through various channels, including:

• Posting notices in common areas of the facility.

• Staff meetings and training sessions.

• Updates to the facility's website and informational materials.

• Direct communication with residents, families, and visitors as appropriate.

VI. Conclusion

A. Commitment to Safety and Well-being

[Your Company Name] prioritizes the safety, comfort, and well-being of our residents, visitors, and staff above all else. We recognize the importance of meaningful visitation experiences in maintaining the social and emotional connections that are integral to quality of life.

By implementing and enforcing robust visitor policies and procedures, we strive to create an environment where residents can receive the support and companionship of their loved ones while minimizing the risk of infectious disease transmission.

B. Contact Information

For inquiries, concerns, or additional information regarding visitation policies and procedures, please do not hesitate to contact [Your Company Name] at [Your Company Number]. You may also visit our website at [Your Company Website] for updates and resources related to visitation guidelines and COVID-19 protocols. Your cooperation and understanding are greatly appreciated as we work together to safeguard the health and well-being of our community.

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