Dau Team Charter
Dau Team Charter
I. Introduction
Welcome to the [Your Company Name] team charter. This document serves as a comprehensive guide outlining the purpose, goals, roles, and responsibilities of the team in alignment with the Dau methodology. It is designed to foster clarity, cohesion, and effective collaboration among team members and stakeholders.
II. Team Purpose
The primary objective of the [Your Company Name] team is to develop innovative software solutions for [specific market segment] to enhance customer satisfaction and drive revenue growth.
III. Team Goals
A. Overall Goals
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Increase market share by 15% within the next fiscal year.
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Enhance product quality to achieve a customer satisfaction rating of 90%.
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Launch two new product features to address emerging market trends.
B. Key Objectives
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Conduct market research to identify customer pain points.
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Develop and implement a targeted marketing strategy.
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Strengthen customer support to ensure timely issue resolution.
IV. Roles and Responsibilities
A. Team Members
Role |
Responsibilities |
---|---|
Project Manager |
|
Software Engineer |
|
UX Designer |
|
Product Manager |
|
B. Stakeholders
-
CEO: Provide strategic direction and support for the team's initiatives.
-
Marketing Manager: Offer insights on market trends and customer preferences.
-
Customer Support Manager: Provide feedback on product usability and customer satisfaction.
V. Communication Guidelines
A. Communication Channels
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Slack: For real-time messaging and quick updates.
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Zoom: For virtual meetings and collaboration.
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Email: For formal communication and document sharing.
B. Meeting Cadence
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Regular team meetings will be held weekly to discuss progress, challenges, and next steps.
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Additional ad-hoc meetings may be scheduled as needed.
VI. Decision-Making Process
A. Decision Criteria
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Decisions will be made based on project scope, impact on stakeholders, and alignment with business objectives.
B. Decision-Making Method
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Consensus: All team members will be involved in decision-making discussions, and decisions will be made with the agreement of the majority.
VII. Conflict Resolution
In the event of conflicts, the following steps will be followed:
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Identification: Recognize the conflict and its underlying causes.
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Communication: Openly discuss the conflict and viewpoints involved.
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Collaboration: Work together to find mutually beneficial solutions.
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Mediation: If necessary, involve a neutral third-party mediator.
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Resolution: Reach a resolution and document agreements for future reference.
VIII. Review and Revision
This team charter will be reviewed and revised annually to ensure alignment with evolving objectives and dynamics.
IX. Approval
This team charter is hereby approved by:
Member Name |
Date Signed |
Signature |
---|---|---|
[PROJECT MANAGER NAME] |
[DATE SIGNED] |
|
[CEO NAME] |
[DATE SIGNED] |
|
[MARKETING MANAGER NAME] |
[DATE SIGNED] |
This charter is subject to updates and revisions as deemed necessary by the team or the guiding management of [Your Company Name].