Free Travel Agency Performance Appraisal Evaluation Template

Travel Agency Performance Appraisal Evaluation

Welcome to the Travel Agency Performance Appraisal Evaluation. This document serves to assess employee performance, set development goals, and facilitate constructive feedback. To efficiently complete this evaluation, provide honest assessments, set measurable goals, and collaborate on development plans. Thank you for your commitment to continuous improvement.

Name:

Position:

Department:

Evaluation Period:

Performance Goals

Goal Description

Measurement Criteria

Target Achievement (%)

Increase sales revenue

Total sales generated

10% growth

Improve customer satisfaction

Customer feedback scores

90% satisfaction

Enhance product knowledge

Completion of training modules

100% completion

Develop teamwork skills

Contribution to team projects

Exceed expectations

Criteria for Evaluation

In this section, we assess performance across various criteria using a 1-5 rating scale, where 1 indicates unsatisfactory performance and 5 denotes exceptional performance. Provide specific comments to support each rating, ensuring a thorough and efficient evaluation process.

Performance Criteria

Weight (%)

Rating (1-5)

Comments

Sales Performance

Customer Service Skills

Product Knowledge

Teamwork & Collaboration

Communication Skills

Adherence to Policies

Professional Development

Overall Performance Rating

Overall Rating:

Comments on Overall Performance:

Employee Self-Assessment

Manager's Evaluation

Development Plan

  • Attend time management workshop to enhance efficiency in daily tasks.

  • Participate in advanced sales training programs to further refine sales techniques and strategies.

  • Explore opportunities for cross-departmental collaboration to broaden expertise and perspective.

Signatures

Employee Signature:

[Date]

Manager Signature:

[Date]

HR Representative Signature:

[Date]

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