Travel Agency Cancellation Notice

Travel Agency Cancellation Notice

[Date]

[Customer's Name]

[Customer's Address]

Subject: Notice of Travel Plan Cancellation

Dear [Customer's Name],

We regret to inform you that your upcoming travel plans with us scheduled for [Travel Start Date] to [Destination] have been canceled. This decision comes in light of the bad weather conditions in your travel destination.

Details of Your Cancelled Booking:

  • Booking ID: [Booking Reference Number]

  • Destination: [Destination Details]

  • Scheduled Departure: [Departure Date]

We understand the inconvenience this may cause and are committed to assisting you during this process. Below are the details regarding the refund and rebooking options available to you:

Refund Information:

A full refund of $[Amount] will be processed to your original method of payment within 15 business days. This includes all pre-paid fees and charges.

Rebooking Options:

Should you wish to reschedule your travel to a later date or to an alternative destination, please contact us. We will be waiving any rebooking fees to accommodate your new travel plans.

Next Steps:

  • Confirm Your Preference: Please let us know your choice regarding a refund or rebooking by [Date].

  • Contact Us: For immediate assistance, you can reach our customer service team at [Your Company Number] or via email at [Your Company Email].

We apologize for any disruption this may have caused to your travel plans and appreciate your understanding. Our team is ready to support you in making alternative arrangements or processing your refund swiftly.

Thank you for your attention to this matter and for your understanding.

Warm regards,

[Your Name]

Travel Agent

[Your Company Name]

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