Travel Agency Administrative Assistant Job Description
Travel Agency Administrative Assistant Job Description
Job Summary:
We are seeking a detail-oriented and organized Administrative Assistant to provide administrative support to our travel agency team. The ideal candidate will possess strong communication skills, excellent time management abilities, and a passion for travel.
Key Responsibilities:
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Provide administrative support to travel consultants and management team, including answering phones, managing emails, and handling correspondence.
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Assist with travel bookings, including flights, hotels, tours, and transportation arrangements.
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Prepare and process travel documents, itineraries, and invoices accurately and efficiently.
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Maintain client files and records, ensuring all information is up-to-date and organized.
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Coordinate meetings, appointments, and travel arrangements for staff as needed.
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Assist with office management tasks, such as ordering supplies, maintaining office equipment, and organizing files.
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Handle customer inquiries and provide excellent customer service in person, over the phone, and via email.
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Assist with marketing initiatives, including social media updates, website maintenance, and promotional activities.
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Perform other administrative duties and special projects as assigned by management.
Qualifications:
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High school diploma or equivalent; additional education or training in office administration or travel and tourism is a plus.
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Proven experience in an administrative support role, preferably in the travel industry.
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Proficiency in Microsoft Office suite (Word, Excel, Outlook) and other office software.
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Excellent organizational and time management skills with the ability to prioritize tasks effectively.
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Strong attention to detail and accuracy in data entry and record-keeping.
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Exceptional communication skills, both written and verbal.
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Ability to work independently and as part of a team in a fast-paced environment.
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Knowledge of travel booking systems and software (e.g., Sabre, Amadeus) is an asset.
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Passion for travel and willingness to learn about new destinations and travel products.
Benefits:
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Competitive salary based on experience.
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Opportunities for career growth and development.
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Health insurance and other benefits package.
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Travel perks and discounts.
About Us:
[Company Name] is a reputable travel agency dedicated to providing exceptional travel experiences to our clients. With a focus on customer service and attention to detail, we strive to make every journey memorable and hassle-free.
