IT Manager CV

Date of Birth: [YOUR DATE OF BIRTH]

Age: [YOUR AGE]

Address: [Your Company Address]

LinkedIn: https://www.linkedin.com/in/your_own_profile

I. Professional Summary

Dedicated and results-driven IT Manager with over 8 years of experience in managing IT operations, infrastructure, and projects. Adept at leading cross-functional teams, implementing innovative solutions, and optimizing IT processes to drive business growth. Proven track record of delivering high-quality IT services and support to meet organizational objectives. Seeking to leverage expertise in IT management to contribute to the success of [Company/Organization Name].

II. Education

Bachelor of Science in Information Technology
[University Name], [Location]
[Year of Graduation]

III. Key Skills:

IT Operations Management
Project Management
Team Leadership and Development
Infrastructure Design and Implementation
IT Strategy Development
Budgeting and Cost Control
Vendor Management
Risk Assessment and Mitigation
IT Security and Compliance
Change Management

IV. Professional Experience:

IT Manager

[Previous Company], [Location]
[Month, Year] - [Month, Year]

Lead a team of IT professionals responsible for managing the company's IT infrastructure, systems, and applications.
Developed and implemented IT strategies aligned with business goals to enhance operational efficiency and productivity.
Oversaw IT projects from initiation to completion, ensuring delivery within scope, budget, and timeline.
Managed vendor relationships, negotiated contracts, and monitored service levels to ensure optimal performance and cost-effectiveness.
Conducted regular risk assessments and implemented measures to mitigate security threats and ensure compliance with industry regulations.
Implemented ITIL best practices to streamline service delivery and improve customer satisfaction.
Provided technical guidance and support to internal stakeholders, resolving escalated issues promptly.
Prepared and managed IT budgets, tracked expenses, and identified opportunities for cost optimization.
Implemented disaster recovery and business continuity plans to minimize downtime and ensure business continuity.

IT Supervisor

[Previous Company], [Location]
[Month, Year] - [Month, Year]

Supervised a team of IT technicians, providing direction and support to ensure the effective operation of IT systems and services.
Managed IT projects, including system upgrades, migrations, and deployments, to enhance infrastructure reliability and performance.
Conducted performance evaluations, identified training needs, and facilitated professional development opportunities for team members.
Collaborated with cross-functional teams to assess IT requirements and recommend solutions to meet business needs.
Maintained inventory of hardware, software, and licenses, ensuring compliance with organizational policies and procedures.
Implemented IT security measures, including access controls and data encryption, to protect sensitive information from unauthorized access.

V. Achievements

Led a major IT infrastructure upgrade project, resulting in a 30% improvement in system reliability and a 20% reduction in downtime.
Implemented ITIL-based service management practices, leading to a 15% increase in customer satisfaction scores.
Negotiated vendor contracts, resulting in a cost savings of $100,000 annually while maintaining service quality.
Developed and implemented a cybersecurity awareness training program, reducing security incidents by 25% within the first year.

VI. Certifications

Project Management Professional (PMP)
ITIL Foundation Certification
Certified Information Systems Security Professional (CISSP)
Cisco Certified Network Associate (CCNA)

VII. Professional Memberships

Member, Project Management Institute (PMI)
Member, Information Systems Security Association (ISSA)

VIII. References

Available upon request.