Medical Secretary CV

---

I. Professional Summary

Results-driven Medical Secretary with extensive experience in healthcare administration, patient records management, an appointment scheduling. Demonstrates a strong commitment to patient confidentiality and a high level of organizational skills. Proficient in electronic medical records (EMR) systems and known for providing excellent customer service in a medical office setting.

II. Educational Background

• Associate of Science in Medical Office Administration, Healthville Community College, 2050

• Additional coursework in healthcare administration and medical terminology

• Certified Medical Assistant (CMA)

III. Qualifications and Achievements

• Efficiently managed patient records, ensuring 100% compliance with confidentiality and privacy regulations.

• Scheduled patient appointments and coordinate with healthcare professionals to minimize waiting times.

• Developed and maintained electronic medical records, improving data retrieval efficiency by 30%.

• Supported medical staff in daily operations, providing excellent customer service to patients and visitors.

• Proactively resolved patient inquiries and complaints, achieving a 95% satisfaction rate in patient feedback surveys.

• Received the "Outstanding Medical Secretary" award in 2051 for exceptional performance.

IV. Skills

• Technical Skills:

  • Electronic Medical Records (EMR) Systems

  • Microsoft Office Suite (Word, Excel, PowerPoint)

  • Medical Billing and Coding

  • Data Entry

• Interpersonal Skills:

  • Strong Communication

  • Customer Service

  • Problem-Solving

  • Team Collaboration

V. Professional Experience

Medical Secretary

Healthville Medical Center, Healthville, CA — January 2054 - Present

• Maintained patient appointment schedules, ensuring efficient time management and minimal waiting times.

• Coordinated with medical staff and external healthcare providers to ensure seamless patient care.

• Conducted administrative tasks, including filing, record-keeping, and maintaining office supplies.

• Assisted in medical billing and insurance claims processing.

• Handled patient inquiries and ensured a welcoming environment for all visitors.

Medical Receptionist

Healesville Community Hospital, Healthville, CA — June 2052 - December 2054

• Managed patient check-ins and check-outs, ensuring smooth patient flow.

• Provided excellent customer service to patients and visitors.

• Collaborated with medical staff to ensure accurate patient information was maintained.

• Assisted with medical billing tasks and insurance claims processing.

VI. Interpersonal Skills

• Effective communication and empathy

• Team collaboration

• Stress management

VII. References

Provided upon request

---

CV Templates @ Template.net