Salon Policy Notice
Salon Policy Notice
Dear Valued Clients,
We are committed to providing you with an exquisite salon experience at [Your Company Name]. To ensure that all clients receive the highest quality service in a timely and efficient manner, we have implemented the following salon policies effective [Month, Day, Year]. We appreciate your understanding and cooperation.
Appointment Booking and Cancellation
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Booking: Appointments can be booked online at [Salon Website] or by calling us directly at [Your Company Number]. We strongly recommend booking in advance to secure your preferred date and time.
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Cancellation: If you need to cancel or reschedule an appointment, please do so at least [24 hours] in advance. This allows us to manage our stylists' schedules and accommodate other clients. Late cancellations or no-shows may result in a charge equal to 50% of the scheduled service.
Arrival and Late Policy
Please arrive at least [10 minutes] before your scheduled appointment to ensure a full-service experience. Late arrivals may result in a shortened or adjusted service so as not to delay the next scheduled client.
Payment and Tipping
All major credit cards, cash, and approved mobile payment methods are accepted. Prices for services are available on our website and at the salon. Tips are welcomed and appreciated, though not required. The average tip is [15-20%] of the service cost.
Health and Safety
Our salon follows stringent hygiene and safety protocols. All tools and stations are sanitized before and after each client’s visit. We request that clients with any contagious conditions reschedule their appointments to ensure the health and safety of our staff and other patrons.
Personal Belongings
We are not responsible for the loss or damage of personal items. Please keep your belongings with you during your service.
Children and Pets
For safety and relaxation purposes, children under the age of [12] are allowed in the salon only when receiving services. Pets, excluding service animals, are not permitted in the salon.
Customer Satisfaction
Your satisfaction is paramount to us. If you are dissatisfied with any service you receive, please inform your stylist or the salon manager. We are committed to rectifying any service-related issues to your satisfaction.
Thank you for choosing [Your Company Name] as your trusted beauty partner. We look forward to serving you and assisting you in achieving your desired look.
For any questions or further clarification on our salon policies, please contact us at [Your Company Email] or speak directly with our reception staff during your visit.
Sincerely,
[Your Name]
[Position]
[Your Company Name]