Salon Appeal Letter

[Sender Name]

[Sender Address]

[City, State, Zip Code]

[Sender Email Address]

[Sender Phone Number]

[Date]

[Salon Name]

[Salon Address]

[City, State, Zip Code]

Dear Salon Manager/Owner,

I hope this letter finds you well. I am writing to formally appeal a recent decision made by [Salon Name] regarding my appointment for a hair coloring service. I believe there may have been a misunderstanding, and I kindly request a reconsideration of this matter.

On [Date], I visited [Salon Name] to have my hair colored as scheduled. Despite having made an appointment in advance, I was informed upon arrival that the colorist was unavailable to provide the service I requested. As a loyal customer of [Salon Name] for over three years, this experience was unexpected and disappointing.

I value the professionalism and expertise demonstrated by [Salon Name] and have always been satisfied with the quality of service provided. However, the recent incident has left me feeling dissatisfied and concerned about the level of customer care.

In light of the above, I respectfully request the following:

A thorough review of the circumstances surrounding my visit on [Date].
An explanation of the factors that led to the decision, such as the unavailability of the colorist.
Consideration for rescheduling my appointment at the earliest convenience.
Assurance that measures will be taken to prevent similar occurrences in the future.

Additionally, I would like to offer any further information or documentation that may assist in resolving this matter promptly. Please feel free to contact me at [Sender Phone Number] or [Sender Email Address] to discuss this appeal further.

I remain confident in [Salon Name]'s commitment to customer satisfaction and trust that this issue will be addressed with the utmost professionalism and care.

Thank you for your attention to this matter, and I look forward to a favorable resolution.

Sincerely,

[Sender Name]