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Subject: Sincere Apologies for Project Delays & Immediate Resolution Plan
Dear [Client's Name],
I hope this message finds you well. I am writing to you on behalf of [Your Company Name], and I want to extend our sincerest apologies for the unexpected delays that have affected the schedule of your interior design project.
Unfortunately, due to unforeseen circumstances involving our supply chain, your project’s timeline has been impacted. We understand the importance of meeting deadlines, especially in creating your envisioned space, and we regret any inconvenience this may have caused.
To address this issue, we have already implemented a few strategic steps:
Immediate procurement adjustments: We have contacted alternative suppliers to expedite the delivery of the necessary materials.
Increased workforce: Additional skilled workers have been hired to ensure that as soon as the materials arrive, we can accelerate the project completion.
Dedicated project manager: A senior project manager has been assigned to oversee your project exclusively, ensuring constant updates and immediate responses to any queries you might have.
We are committed to regaining your trust and ensuring the highest level of satisfaction with the final outcome of your interior design. We'll continue to update you regularly on our progress and any further developments.
Once again, our deepest apologies. We deeply value your patronage and appreciate your understanding. If there is anything specific you would like to discuss, or any way that we can make this right, do not hesitate to reach out directly to me.
