Interior Design Client Satisfaction Survey

Welcome to the Interior Design Client Satisfaction Survey. We are committed to enhancing your experience by assessing our performance in providing interior design services. Your feedback is vital for us to refine our offerings and align them more closely with your expectations. Thank you for your valuable insights.

Instructions: Please complete the following survey based on your most recent project with us. This survey includes no right or wrong answers, and we encourage you to be as open and honest as possible. We appreciate your commitment to helping us improve.

Question	Choices	Comment
1. How satisfied were you with the initial design consultation?	Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied	The initial consultation set a positive tone for our project, with the designer listening attentively to our needs.
2. How effectively did our team understand and implement your vision and requirements?	Extremely effectively Very effectively Moderately effectively Slightly effectively Not at all effectively
3. How would you rate the quality of materials used in your project?	Excellent Good Fair Poor Very Poor
4. Was the project completed within the agreed timeline?	Yes, before the deadline Yes, on the deadline No, slightly over the deadline No, significantly over the deadline
5. Was communication with our team clear and consistent?	Always Usually Sometimes Rarely Never
6. How likely are you to recommend our services to others?	Extremely likely Very likely Somewhat likely Not so likely Not at all likely
7. Overall satisfaction with the final outcome of your interior design project?	Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
8. Please rate your overall experience with our customer service.	Excellent Good Average Poor Terrible
9. How personalized did you find our service approach?	Highly personalized Moderately personalized Slightly personalized Not personalized at all
10. How well did the final design reflect current design trends?	Perfectly Well Moderately Slightly Not at all
11. Did our team follow up post-project to ensure satisfaction?	Immediately After a few days After a few weeks Never followed up
12. How clear and understandable were our project billing and invoicing?	Very clear Clear Somewhat clear Unclear Very unclear
13. How well did the project adhere to the agreed budget?	Exactly Close to budget Slightly over budget Significantly over budget
14. Rate the creativity of the design solutions provided.	Highly creative Creative Moderately creative Slightly creative Not creative
15. How responsive was our team to changes or adjustments during the project?	Highly responsive Responsive Moderately responsive Slightly responsive Not responsive
16. Did you feel respected and valued as a client throughout our service?	Always Usually Sometimes Rarely Never
17. How effective was the project management from start to finish?	Extremely effective Very effective Moderately effective Slightly effective Not effective
18. Would you use our services again for a future project?	Definitely Probably Might or might not Probably not Definitely not

How could we improve our services for future projects?

Any additional comments or suggestions?

Thank you for dedicating time to complete this survey. Your feedback is invaluable to us, and we are committed to utilizing this information to enhance our future projects and your experience with [Your Company Name]. We look forward to serving you again.

Prepared by: [Your Name]
Company Name: [Your Company Name]
Date: [Current Date]