Filter by:

E-commerce Customer Profile

E-commerce Customer Profile


I. Customer Demographics

A. Personal Information

Name:

[CUSTOMER'S NAME]

Age:

[CUSTOMER'S AGE]

Gender:

[CUSTOMER'S GENDER]

Location:

[CUSTOMER'S LOCATION]

Email:

[CUSTOMER'S EMAIL]

Phone Number:

[CUSTOMER'S PHONE NUMBER]

B. Household Information

Marital Status:

[MARITAL STATUS]

Number of Children:

[NUMBER OF CHILDREN]

Household Income:

[HOUSEHOLD INCOME]

Homeownership:

[HOMEOWNERSHIP]


II. Customer Engagement

A. Browsing Patterns

  • Most Visited Pages:

    • Homepage

    • Product Catalog

    • Sale Section

  • Time Spent on Site: Average of 30 minutes per session

  • Preferred Device: Desktop

B. Purchase History

  • Total Orders: 15 orders

  • Total Amount Spent: $1,200

  • Average Order Value: $80

  • Favorite Product Categories:

    • Electronics

    • Clothing

    • Home Decor


III. Customer Preferences

A. Product Preferences

  • Favorite Brands:

    • Apple

    • Nike

    • IKEA

  • Preferred Product Features:

    • Wireless

    • High Quality

    • Eco-friendly

B. Wishlist and Cart Contents

  • Items in Wishlist:

    • iPhone 20

    • Nike Air Max Shoes

    • Modern Coffee Table

  • Items in Cart:

    • Smart Watch

    • Running Shoes

    • Throw Pillows


IV. Payment Methods

A. Preferred Payment Methods

  • Credit Card: Visa

  • PayPal: Active

  • Other: Apple Pay

B. Billing Information

  • Billing Address: [BILLING ADDRESS]

  • Payment History: Up to date


V. Additional Information

A. Customer Feedback

  • Feedback: Satisfied with recent purchase, but wished for faster shipping

  • Complaints: None

B. Marketing Preferences

  • Opt-in for Promotions: Yes

  • Preferred Communication Channel: Email


Prepared By:

[YOUR NAME]

Company Name:

[YOUR COMPANY NAME]

Email:

[YOUR COMPANY EMAIL]

Date Prepared:

[DATE]


Customer Profile Templates @ Template.net