Free E-commerce Customer Profile Template
E-commerce Customer Profile
I. Customer Demographics
A. Personal Information
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Name: |
Sarah Johnson |
|
Age: |
34 |
|
Gender: |
Female |
|
Location: |
Greensboro, NC 27401 |
|
Email: |
sarah@email.com |
|
Phone Number: |
222 555 7777 |
B. Household Information
|
Marital Status: |
Married |
|
Number of Children: |
2 |
|
Household Income: |
$120,000 annually |
|
Homeownership: |
Owns a house |
II. Customer Engagement
A. Browsing Patterns
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Most Visited Pages:
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Homepage
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Product Catalog
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Sale Section
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Time Spent on Site: Average of 30 minutes per session
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Preferred Device: Desktop
B. Purchase History
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Total Orders: 15 orders
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Total Amount Spent: $1,200
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Average Order Value: $80
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Favorite Product Categories:
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Electronics
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Clothing
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Home Decor
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III. Customer Preferences
A. Product Preferences
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Favorite Brands:
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Apple
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Nike
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IKEA
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Preferred Product Features:
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Wireless
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High Quality
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Eco-friendly
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B. Wishlist and Cart Contents
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Items in Wishlist:
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iPhone 20
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Nike Air Max Shoes
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Modern Coffee Table
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Items in Cart:
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Smart Watch
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Running Shoes
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Throw Pillows
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IV. Payment Methods
A. Preferred Payment Methods
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Credit Card: Visa
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PayPal: Active
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Other: Apple Pay
B. Billing Information
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Billing Address: Greensboro, NC 27401
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Payment History: Up to date
V. Additional Information
A. Customer Feedback
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Feedback: Satisfied with recent purchase, but wished for faster shipping
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Complaints: None
B. Marketing Preferences
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Opt-in for Promotions: Yes
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Preferred Communication Channel: Email
|
Prepared By: |
[YOUR NAME] |
|
Company Name: |
[YOUR COMPANY NAME] |
|
Email: |
[YOUR COMPANY EMAIL] |
|
Date Prepared: |
10/20/2050 |
