Restaurant Staff Evaluation
Restaurant Staff Evaluation
Instructions for Use: Rate each item according to the provided scale where 1 is "Poor" and 5 is "Excellent". Provide detailed comments or examples when possible to support your ratings.
Evaluation Item |
1 |
2 |
3 |
4 |
5 |
---|---|---|---|---|---|
Customer Service Skills |
|
|
|
|
|
Communication Skills |
|
|
|
|
|
Teamwork and Cooperation |
|
|
|
|
|
Adaptability and Flexibility |
|
|
|
|
|
Problem Solving Abilities |
|
|
|
|
|
Attention to Detail |
|
|
|
|
|
Punctuality and Attendance |
|
|
|
|
|
Adherence to Dress Code |
|
|
|
|
|
Knowledge of Menu Items |
|
|
|
|
|
Sales Ability (upselling) |
|
|
|
|
|
Cleanliness and Organization |
|
|
|
|
|
Handling of Food Safety Practices |
|
|
|
|
|
Open-Ended Questions
-
What are the employee's key strengths and how do they contribute to our restaurant's success?
-
What areas require improvement and do you have any suggestions for how the employee can achieve this?
-
Can you provide an example of a situation where the employee went above and beyond their normal duties?
-
Are there any additional skills or training you think the employee could benefit from to enhance their performance?
-
How does the employee handle stress and pressure during peak service times?