Restaurant Manager Evaluation
Restaurant Manager Evaluation
[YOUR COMPANY NAME]
Date: [Date]
This form evaluates the performance of our restaurant managers focusing on key operational, leadership, and customer service metrics.
It is designed to assess areas critical to the success and smooth running of the restaurant in a fair and equitable manner.
Overview of Evaluation Criteria
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Leadership Skills: Ability to inspire, guide, and develop staff.
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Operational Management: Efficiency in managing restaurant operations and resources.
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Customer Satisfaction: Excellence in ensuring the dining experience meets high standards.
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Financial Management: Capability in budgeting, forecasting, and managing costs.
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Compliance and Safety: Adherence to all legal and safety regulations for restaurant operation.
Ratings:
1=Poor
2=Fair
3=Good
4=Very Good
5=Excellent
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Criteria |
Description |
Rating (1-5) |
|---|---|---|
|
Leadership Skills |
Evaluates the manager's ability to lead, motivate, and provide feedback to the team. Includes conflict resolution and team development activities. |
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|
Operational Management |
Assesses thoroughness in back-end and front-end operations, including inventory management, scheduling, and maintenance of facility. |
|
|
Customer Satisfaction |
Measures effectiveness in enhancing customer experience, managing customer complaints, and maintaining high service quality. |
|
|
Financial Management |
Gauges ability to manage budget, control expenditure, and contribute to financial goals of the restaurant. |
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Compliance and Safety |
Assesses knowledge and enforcement of all regulatory requirements including health, safety codes, and employee compliance. |
Additional Comments:
