Restaurant Host/Hostess Job Description

Job Summary/Objective

The Restaurant Host/Hostess at [Your Company Name] plays a crucial role in delivering a top-notch dining experience. The primary objective is to greet, seat, and assist customers with a friendly and professional demeanor. The role requires high attention to detail and the ability to manage reservations and seating during peak hours.

Responsibilities and Duties

Greet customers as they enter the restaurant and provide an accurate wait time.
Manage the seating arrangement to ensure optimal flow and guest satisfaction.
Handle reservation inquiries and confirmations efficiently.
Coordinate with servers and management to provide the best possible service.
Maintain cleanliness and organization in the front-of-house area.

Qualifications

High school diploma or equivalent required.
Prior experience in a customer service role, preferably within the restaurant industry.
Strong communication skills, both verbal and written.
Ability to handle a fast-paced environment with ease.
Must be able to work flexible hours, including nights, weekends, and holidays.

Skills and Competencies

Excellent interpersonal skills with a friendly demeanor.
Strong organizational skills and attention to detail.
Ability to multitask and manage time effectively.
Proficiency in using seating and reservation management systems.
Strong problem-solving skills to handle customer complaints and issues.

Salary and Benefits

Competitive salary commensurate with experience.
Health, dental, and vision insurance.
Paid time off and holiday pay.
Opportunities for career growth and development.
Employee discounts on meals and services.

How to Apply

Interested candidates should send their resume and cover letter to [Your Company Email] or call [Your Company Number] for further inquiries. Applications will be accepted until the position is filled.

About [Your Company Name]

[Your Company Name] is committed to delivering an unparalleled dining experience. Our employees are our greatest assets, and we take pride in fostering a positive and rewarding work environment. Join our team and be part of a company that values excellence and customer satisfaction.