Free Management Action Plan Template
Management Action Plan
Title |
Organization Name |
Date |
---|---|---|
Objectives
Objective 1 |
Objective 2 |
Objective 3 |
---|---|---|
Action Steps
Step No. |
Action Item |
Assigned To |
Deadline |
Resources Needed |
Status |
---|---|---|---|---|---|
1 |
Conduct customer feedback surveys |
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2 |
Train staff on customer service |
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3 |
Implement a new ticketing system |
Milestones
Milestone |
Date |
Owner |
Details |
---|---|---|---|
Feedback survey completed |
|||
Training sessions conducted |
|||
New system live |
Key Performance Indicators (KPIs)
KPI |
Target Value |
Baseline Value |
Measurement Frequency |
---|---|---|---|
Customer satisfaction score |
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Average resolution time (support tickets) |
Risk Assessment and Mitigation
Risk |
Likelihood |
Impact |
Mitigation Strategy |
---|---|---|---|
Staff resistance to training |
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Delays in system implementation |
Review and Monitoring Plan
-
Review Frequency:
-
Review Team:
-
Reporting Format:
Manager's Signature