Restaurant Food Runner Job Description

Job Summary

As a Restaurant Food Runner, you play a vital role in delivering exceptional service to our guests by ensuring the timely and accurate delivery of food orders from the kitchen to their tables. Working closely with our kitchen staff, servers, and management team, you'll contribute to creating a seamless dining experience for our customers.

Key Responsibilities

Food Delivery: Transport food orders from the kitchen to the appropriate tables, ensuring accuracy and presentation standards are met.

Communication: Maintain clear communication with kitchen staff, servers, and management to coordinate food delivery and address any issues or special requests from customers.

Table Setup: Assist in setting up dining areas by arranging tables, chairs, table settings, and any necessary condiments or utensils.

Customer Assistance: Provide friendly and attentive service to customers, answer questions about menu items, and accommodate special requests or dietary restrictions.

Quality Control: Inspect food orders before delivery to ensure they meet quality and presentation standards set by the restaurant.

Timing: Coordinate with servers and kitchen staff to ensure that food orders are delivered promptly and that each table receives their complete order at the same time.

Cleanliness: Maintain cleanliness and organization in the food delivery area, including clearing tables, wiping down surfaces, and disposing of waste appropriately.

Teamwork: Collaborate with other restaurant staff members to provide efficient and effective service, assisting in other areas of the restaurant as needed.

Qualifications

Attention to Detail: Ability to accurately deliver food orders and ensure they meet quality standards.

Communication Skills: Excellent verbal communication skills to interact with customers, kitchen staff, and fellow team members.

Physical Stamina: Capable of standing for long periods and carrying trays of food throughout the restaurant.

Team Player: Willingness to work collaboratively with others in a fast-paced environment.

Customer Focus: Dedication to providing exceptional customer service and ensuring a positive dining experience for every guest.

Education and Experience

High school diploma or equivalent preferred.
Previous experience in a restaurant or hospitality environment is a plus but not required; on-the-job training is often provided.

Working Conditions

Restaurant food runners typically work in a fast-paced, high-energy environment, often on their feet for extended periods.
Evening, weekend, and holiday availability may be required to accommodate peak dining hours.

How to Apply

Candidates who are interested in the position are encouraged to submit their resume along with a cover letter to the designated contact information provided here: [Your Company Number].