Hotel Monthly Checklist

This document is designed to ensure that all aspects of [Your Company Name]'s hotel operations are reviewed, maintained, and enhanced consistently each month. It serves as a vital tool to uphold the high standards of service and efficiency that our guests expect and rely upon. By systematically addressing each of these key areas, we ensure operational excellence and continuous improvement in our hotel's performance.

I. Front Desk Operations

Ensure all check-ins are accurately recorded in the system.
Collect and review guest feedback from the previous month.
Verify that all billing is complete and correct for this month.
Check and update room availability for the next month.
Review and replenish front desk supplies and materials.

II. Housekeeping Services

Conduct deep cleaning in all guest rooms.
Check and restock all housekeeping carts.
Inspect linens and towels for wear and replace as necessary.
Sanitize all public areas including lobbies, elevators, and restrooms.
Update housekeeping schedules and staff assignments.

III. Maintenance Checks

Test and inspect all fire safety equipment.
Perform regular HVAC system maintenance.
Check all electrical systems for any faults or issues.
Repair and maintain plumbing systems.
Inspect and perform maintenance on elevators and escalators.

IV. Inventory Management

Conduct a comprehensive stock count for all supplies.
Order necessary supplies based on current inventory levels.
Inspect all received supplies for quality and accuracy.
Update inventory management software with current data.
Secure and label all stock in the storage areas.

V. Employee Training and Development

Conduct monthly training workshops for staff.
Review and update employee performance logs.
Ensure compliance with all safety and operational standards.
Schedule one-on-one meetings to discuss employee feedback.
Identify skill gaps and plan future training sessions accordingly.

By diligently following this checklist, we can ensure that our hotel not only meets but exceeds the expectations of our guests and maintains its reputation as a premier hospitality provider.