Hotel Weekly Checklist
Hotel Weekly Checklist
This Hotel Weekly Checklist is designed to ensure the smooth operation and maintenance of [Your Company Name]. By following this checklist diligently, we can uphold the highest standards of service and guest satisfaction.
|
Task |
Description |
Status |
|---|---|---|
|
Housekeeping |
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|
Clean and sanitize guest rooms |
Ensure all guest rooms are thoroughly cleaned and sanitized. |
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|
Replace linens and towels |
Replace used linens and towels with fresh ones. |
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|
Vacuum floors and carpets |
Vacuum all floors and carpets in guest rooms and common areas. |
|
|
Restock toiletries and amenities |
Ensure toiletries and amenities are fully stocked in each guest room. |
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|
Maintenance |
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|
Inspect HVAC systems |
Check heating, ventilation, and air conditioning systems for proper functioning. |
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|
Test fire alarms and extinguishers |
Verify that all fire alarms and extinguishers are in working order. |
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|
Address any plumbing issues |
Resolve any plumbing problems such as leaks or clogs. |
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|
Check for electrical issues |
Inspect electrical outlets, switches, and fixtures for any issues. |
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|
Front Desk |
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|
Review reservations |
Confirm upcoming reservations and make any necessary adjustments. |
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Greet guests warmly |
Ensure all guests are greeted warmly upon arrival. |
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Address guest inquiries |
Respond promptly and courteously to guest inquiries and requests. |
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|
Process check-ins and check-outs |
Efficiently handle the check-in and check-out process for guests. |
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|
Food and Beverage |
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|
Check inventory levels |
Assess food and beverage inventory and place orders as needed. |
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|
Review menu offerings |
Ensure menu offerings are up-to-date and reflect seasonal changes if applicable. |
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Monitor food safety practices |
Ensure all food handling and storage practices comply with safety regulations. |
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|
General |
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|
Conduct staff meetings |
Schedule and conduct weekly staff meetings to discuss any pertinent issues. |
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|
Review guest feedback |
Analyze guest feedback and take necessary actions to address any concerns. |
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|
Inspect common areas |
Check the cleanliness and maintenance of all common areas such as lobbies and corridors. |
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|
Review financials |
Review weekly financial reports and analyze revenue and expenses. |
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