Housekeeping

Clean and sanitize guest rooms

Ensure all guest rooms are thoroughly cleaned and sanitized.

Replace linens and towels

Replace used linens and towels with fresh ones.

Vacuum floors and carpets

Vacuum all floors and carpets in guest rooms and common areas.

Restock toiletries and amenities

Ensure toiletries and amenities are fully stocked in each guest room.

Maintenance

Inspect HVAC systems

Check heating, ventilation, and air conditioning systems for proper functioning.

Test fire alarms and extinguishers

Verify that all fire alarms and extinguishers are in working order.

Address any plumbing issues

Resolve any plumbing problems such as leaks or clogs.

Check for electrical issues

Inspect electrical outlets, switches, and fixtures for any issues.

Front Desk

Review reservations

Confirm upcoming reservations and make any necessary adjustments.

Greet guests warmly

Ensure all guests are greeted warmly upon arrival.

Address guest inquiries

Respond promptly and courteously to guest inquiries and requests.

Process check-ins and check-outs

Efficiently handle the check-in and check-out process for guests.

Food and Beverage

Check inventory levels

Assess food and beverage inventory and place orders as needed.

Review menu offerings

Ensure menu offerings are up-to-date and reflect seasonal changes if applicable.

Monitor food safety practices

Ensure all food handling and storage practices comply with safety regulations.

General

Conduct staff meetings

Schedule and conduct weekly staff meetings to discuss any pertinent issues.

Review guest feedback

Analyze guest feedback and take necessary actions to address any concerns.

Inspect common areas

Check the cleanliness and maintenance of all common areas such as lobbies and corridors.

Review financials

Review weekly financial reports and analyze revenue and expenses.