Basic Complaint Letter

Sender's Address:

[Your Name]

[Your Company Address]

Date:

[Date]

Receiver's Address:

[Receiver's Name]

[Receiver's Address]

Dear [Receiver’s Name],

I am writing to express my dissatisfaction with a recent experience I had with your service. Despite the basic nature of the complaint I submitted, I feel that the response I received was inadequate and unhelpful. The lack of attention and care given to resolving my issue is disappointing and does not meet the customer service standards I expect from your company.

Given the simplicity of the matter, I anticipated a straightforward resolution; however, the response not only lacked substance but also failed to address my concerns effectively. This experience has significantly diminished my confidence in your ability to handle customer issues and support requests appropriately.

I kindly urge you to revisit my complaint and provide a more considered and effective solution. I expect a response that not only addresses the issue at hand but also restores my faith in your commitment to customer satisfaction.

Thank you and I look forward to your prompt attention to this matter.

Sincerely,

[Your Name]

[Your Position] at [Your Company Name]