Simple Hotel Employee Performance Evaluation
Hotel Employee Performance Evaluation
Prepared by: [YOUR NAME]
Instructions: Use this evaluation to assess employee performance regularly.
Rating Scale: 1 = Needs Improvement, 5 = Excellent
Job Knowledge and Skills
|
Item |
Rating |
Comments |
|---|---|---|
|
Understands job responsibilities |
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|
Demonstrates necessary skills |
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Keeps up with industry trends |
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|
Utilizes training effectively |
Quality of Work
|
Item |
Rating |
Comments |
|---|---|---|
|
Completes work accurately |
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|
Meets quality standards |
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|
Shows attention to detail |
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|
Maintains consistency in performance |
Productivity and Efficiency
|
Item |
Rating |
Comments |
|---|---|---|
|
Meets deadlines |
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|
Manages time effectively |
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|
Handles workload efficiently |
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|
Prioritizes tasks appropriately |
Communication Skills
|
Item |
Rating |
Comments |
|---|---|---|
|
Communicates clearly and effectively |
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|
Listens actively and attentively |
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|
Provides constructive feedback |
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Collaborates well with team members |
Initiative and Problem-Solving
|
Item |
Rating |
Comments |
|---|---|---|
|
Shows initiative in tasks |
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|
Identifies and addresses problems |
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|
Suggests improvements |
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|
Demonstrates creativity |
Customer Service
|
Item |
Rating |
Comments |
|---|---|---|
|
Provides courteous service |
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|
Responds to customer needs promptly |
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Handles complaints effectively |
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|
Enhances customer satisfaction |
Dependability and Reliability
|
Item |
Rating |
Comments |
|---|---|---|
|
Is punctual and reliable |
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|
Follows through on commitments |
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|
Adheres to company policies |
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|
Can be counted on in emergencies |
Teamwork and Collaboration
|
Item |
Rating |
Comments |
|---|---|---|
|
Works well with others |
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|
Contributes to team goals |
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|
Supports colleagues |
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|
Respects diverse perspectives |
Adaptability and Flexibility
|
Item |
Rating |
Comments |
|---|---|---|
|
Adapts to new situations |
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|
Handles change effectively |
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|
Is open to feedback and new ideas |
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|
Manages stress well |
Overall Performance
|
Item |
Rating |
Comments |
|---|---|---|
|
Meets overall performance expectations |
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|
Shows potential for growth |
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|
Aligns with company values |
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|
Provides value to the organization |
