Hotel Apology Letter To Guest

[Month Day, Year]

Dear [Recipient's Name],

I want personally apologize for the noise disturbance you experienced during your stay at [Your Company Name]. We deeply regret the inconvenience caused by this disruption. Please be assured that we are taking immediate steps to address the issue to ensure it does not happen again.

To rectify this mistake, we would like to offer you a discount of [25%] off on your next visit. Please contact our customer services team at [Your Company Email] to arrange this.

Thank you for bringing this to our attention. We hope to welcome you back and provide you with the peaceful and exceptional experience you deserve.

Sincerely,

[Your Name]

[Job Title]

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