Hotel Business Memo

To: All Hotel Staff

From: [Your Name], General Manager

Date: [Month Day, Year]

Subject: New Hotel Policies and Procedures

This is to announce the implementation of several new policies and procedures at [Your Company Name] Hotel, effective immediately. These changes are designed to enhance our guests' experience and ensure the smooth operation of our hotel.

1. Guest Check-in and Check-out: All guests must present a valid ID and a credit card upon check-in. Check-out time is 11:00 AM, and late check-outs will be subject to an additional fee.

2. Housekeeping Services: Daily housekeeping services will be provided. Guests can request additional towels, toiletries, or cleaning services by contacting the front desk.

3. Breakfast Buffet: Our complimentary breakfast buffet will be available from 6:30 AM to 10:00 AM in the dining area. Please be mindful of food wastage and ensure the area is kept clean.

4. Smoking Policy: [Your Company Name] Hotel is a smoke-free property. Smoking is prohibited in all guest rooms and public areas. Designated smoking areas are located outside the hotel.

5. Noise Policy: To ensure a peaceful environment for all guests, please keep noise levels to a minimum, especially during late hours.

6. Lost and Found: Any items found on the hotel premises should be turned in to the front desk. Guests looking for lost items should inquire at the front desk.

7. Emergency Procedures: In the event of an emergency, please follow the instructions provided by hotel staff and evacuate the building promptly.

These new policies and procedures are intended to improve the overall guest experience at [Your Company Name] Hotel. Thank you for your cooperation in implementing these changes.

Sincerely,

[Your Name]

General Manager

[Your Company Name]

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