Hotel Daily Schedule
Hotel Daily Schedule
Prepared by: [Your Name]
Date: September 23, 2054
This schedule outlines the daily operations and key activities for the hotel staff to ensure smooth service and guest satisfaction. Each department has designated responsibilities to maintain efficiency and uphold the high standards of our establishment.
Time |
Activity/Task |
Responsible Person |
Location |
---|---|---|---|
6:00 AM |
Morning Shift Briefing |
Front Office Manager |
Staff Lounge |
6:30 AM |
Breakfast Service Begins |
Kitchen Staff |
Restaurant |
7:00 AM |
Housekeeping Start |
Head Housekeeper |
Housekeeping Area |
8:00 AM |
Guest Check-Out |
Front Desk Staff |
Front Desk |
9:00 AM |
Pool Maintenance |
Maintenance Team |
Pool Area |
10:00 AM |
Staff Training Session |
HR Manager |
Conference Room |
11:00 AM |
Mid-Morning Guest Service |
Guest Relations Team |
Lobby |
12:00 PM |
Lunch Service Begins |
Kitchen Staff |
Restaurant |
1:00 PM |
Room Inspections |
Head Housekeeper |
Guest Rooms |
2:00 PM |
Afternoon Guest Check-In |
Front Desk Staff |
Front Desk |
3:00 PM |
Event Setup for Evening Banquet |
Event Coordinator |
Banquet Hall |
4:00 PM |
Afternoon Tea Service |
Restaurant Staff |
Lounge Area |
5:00 PM |
Evening Shift Briefing |
Front Office Manager |
Staff Lounge |
6:00 PM |
Dinner Service Begins |
Kitchen Staff |
Restaurant |
7:00 PM |
Live Music Entertainment |
Event Coordinator |
Lobby |
8:00 PM |
Guest Feedback Collection |
Guest Relations Team |
Lobby |
9:00 PM |
Night Audit Preparation |
Night Auditor |
Front Desk |
10:00 PM |
Security Patrol |
Security Team |
Hotel Grounds |
11:00 PM |
Final Check-Out |
Front Desk Staff |
Front Desk |
12:00 AM |
End of Day Reporting |
Front Office Manager |
Staff Lounge |
Notes:
-
Ensure all guests are greeted warmly and all inquiries are addressed promptly.
-
Maintain cleanliness and organization in all areas of the hotel.
-
Report any maintenance issues immediately to ensure guest safety and satisfaction.
-
Use the feedback collected to improve services and address any guest concerns.