Hotel Daily Schedule

Hotel Daily Schedule

Prepared by: [Your Name]

Date: September 23, 2054

This schedule outlines the daily operations and key activities for the hotel staff to ensure smooth service and guest satisfaction. Each department has designated responsibilities to maintain efficiency and uphold the high standards of our establishment.


Time

Activity/Task

Responsible Person

Location

6:00 AM

Morning Shift Briefing

Front Office Manager

Staff Lounge

6:30 AM

Breakfast Service Begins

Kitchen Staff

Restaurant

7:00 AM

Housekeeping Start

Head Housekeeper

Housekeeping Area

8:00 AM

Guest Check-Out

Front Desk Staff

Front Desk

9:00 AM

Pool Maintenance

Maintenance Team

Pool Area

10:00 AM

Staff Training Session

HR Manager

Conference Room

11:00 AM

Mid-Morning Guest Service

Guest Relations Team

Lobby

12:00 PM

Lunch Service Begins

Kitchen Staff

Restaurant

1:00 PM

Room Inspections

Head Housekeeper

Guest Rooms

2:00 PM

Afternoon Guest Check-In

Front Desk Staff

Front Desk

3:00 PM

Event Setup for Evening Banquet

Event Coordinator

Banquet Hall

4:00 PM

Afternoon Tea Service

Restaurant Staff

Lounge Area

5:00 PM

Evening Shift Briefing

Front Office Manager

Staff Lounge

6:00 PM

Dinner Service Begins

Kitchen Staff

Restaurant

7:00 PM

Live Music Entertainment

Event Coordinator

Lobby

8:00 PM

Guest Feedback Collection

Guest Relations Team

Lobby

9:00 PM

Night Audit Preparation

Night Auditor

Front Desk

10:00 PM

Security Patrol

Security Team

Hotel Grounds

11:00 PM

Final Check-Out

Front Desk Staff

Front Desk

12:00 AM

End of Day Reporting

Front Office Manager

Staff Lounge


Notes:

  • Ensure all guests are greeted warmly and all inquiries are addressed promptly.

  • Maintain cleanliness and organization in all areas of the hotel.

  • Report any maintenance issues immediately to ensure guest safety and satisfaction.

  • Use the feedback collected to improve services and address any guest concerns.

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