Hotel Disciplinary Memo

[Date]

[Employee Name]

[Employee Position/Department]

[Employee ID/Number]

Subject: Disciplinary Memo

Dear [Employee Name],

I am writing to address the recent incident involving your conduct on duty. On [Date of Incident], it was brought to our attention that you were observed using your personal mobile phone excessively during your shift at the front desk. This behavior not only violates our hotel's policies regarding the use of personal electronic devices while on duty but also reflects poorly on our commitment to providing exceptional guest service.

As you are aware, our hotel's policy clearly states that the use of personal electronic devices for non-work-related purposes is strictly prohibited while on duty. This policy is in place to ensure that our guests receive the attention and assistance they deserve without any distractions.

This is not the first instance of such behavior, as similar concerns have been raised in the past during coaching sessions and team meetings. Despite previous reminders, it appears that there has been no improvement in your adherence to this policy.

In light of this repeated violation, the following disciplinary actions will be implemented:

Written Warning: This memo serves as an official written warning regarding your conduct on duty. Failure to adhere to hotel policies in the future may result in further disciplinary action, up to and including termination of employment.

Performance Improvement Plan (PIP): You will be placed on a Performance Improvement Plan to address this issue and any other areas of improvement identified during this process. The PIP will outline specific goals, expectations, and timelines for improvement, and regular check-ins will be conducted to monitor progress.

It is imperative that you understand the seriousness of this matter and take immediate steps to rectify your behavior. We value your contributions to our team and believe that with the right effort and dedication, you can overcome this challenge.

Please sign below to acknowledge receipt of this memo. If you have any questions or concerns regarding this disciplinary action or the Performance Improvement Plan, please do not hesitate to contact me or the Human Resources department.

[Employee Name]

[Date]

Sincerely,

[Your Name]

[Your Job Title]

[Your Company Name]