Hotel Service Letter

Hotel Service Letter

[Date]

[Guest Name]

[Guest Address]

[City, State, ZIP Code]

Dear [Guest Name],

Subject: Appreciation for Your Recent Stay

On behalf of our entire team, we wanted to extend our heartfelt thanks for choosing to stay with us during your recent visit to [City/State]. It was our pleasure to serve you, and we sincerely hope that your experience was enjoyable and memorable.

Service Feedback Request

To continuously improve our services and ensure we meet the highest standards of guest satisfaction, we kindly request your feedback on your recent stay. Your insights are invaluable to us and help us enhance our offerings to better serve you and other guests in the future. Please take a few moments to complete our online survey, which can be accessed using the following link: [Survey Link].

Highlights of Your Stay

During your stay, we hope you had the opportunity to enjoy some of the following amenities and services:

  • Complimentary Breakfast: Available daily from 7:00 AM to 10:00 AM.

  • Fitness Center: Open 24/7 for your convenience.

  • Concierge Services: Ready to assist you with dining reservations, local attractions, and transportation.

  • Spa and Wellness Center: Offering a range of treatments to help you relax and rejuvenate.

Special Promotions

As a token of our appreciation, we are pleased to offer you a special promotion for your next stay with us. Book your next visit within the next six months and receive a 15% discount on your room rate. Use the promo code [Promo Code] when making your reservation on our website or by calling our reservations team at [Your Company Number].

Contact Information

Should you have any questions or need further assistance, please do not hesitate to contact us. We are here to help and ensure that your next stay with us is even more enjoyable. You can reach our customer service team at [Your Company Number] or via email at [Your Company Email].

Once again, thank you for choosing to stay with us. We look forward to welcoming you back in the near future and providing you with the exceptional service you deserve.

Warm regards,

[Your Name]

[Your Title]

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