Hotel Cancellation Notice
Cancellation Notice
[Month Day, Year]
Dear [Guest Name],
We regret to inform you that your reservation at [Your Company Name] has been canceled. Below are the details of the reservation:
Reservation Details
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Reservation Number: |
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Check-in Date: |
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Check-out Date: |
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Room Type: |
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Number of Guests: |
Reason for Cancellation
Due to unforeseen maintenance issues, we are unable to accommodate your reservation.
Cancellation Policy
As per our cancellation policy:
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Cancellations made [0] days prior to the check-in date will incur a [0]% charge of the total booking amount.
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Cancellations made within [0] days of the check-in date will incur a [0]% charge of the total booking amount.
Since your cancellation was made [0] days prior to the check-in date, you will be charged [0]% of the total booking amount, which amounts to $[0].
Refund Information
If applicable, a refund of $[0] has been processed to your original method of payment. Please allow [0] business days for the refund to appear in your account.
Alternative Options
We understand the inconvenience this may cause and would like to offer alternative accommodation options:
Option 1: [Alternative Hotel Name and Contact Information]
Option 2: [Alternative Hotel Name and Contact Information]
Contact Us
If you have any questions or need further assistance, please do not hesitate to contact our reservations team at [Your Company Number] or via email at [Your Company Email].
We sincerely apologize for any inconvenience this may have caused and hope to have the opportunity to welcome you to [Your Company Name] in the future.
Thank you for your understanding.
Sincerely,
[Your Name]
[Title]
[Your Company Name]
