Cancellation Notice

[Month Day, Year]

Dear [Guest Name],

We regret to inform you that your reservation at [Your Company Name] has been canceled. Below are the details of the reservation:

Reservation Details

Reservation Number:
Check-in Date:
Check-out Date:
Room Type:
Number of Guests:

Reason for Cancellation

Due to unforeseen maintenance issues, we are unable to accommodate your reservation.

Cancellation Policy

As per our cancellation policy:

• Cancellations made [0] days prior to the check-in date will incur a [0]% charge of the total booking amount.

• Cancellations made within [0] days of the check-in date will incur a [0]% charge of the total booking amount.

Since your cancellation was made [0] days prior to the check-in date, you will be charged [0]% of the total booking amount, which amounts to $[0].

Refund Information

If applicable, a refund of $[0] has been processed to your original method of payment. Please allow [0] business days for the refund to appear in your account.

Alternative Options

We understand the inconvenience this may cause and would like to offer alternative accommodation options:

Option 1: [Alternative Hotel Name and Contact Information]

Option 2: [Alternative Hotel Name and Contact Information]

Contact Us

If you have any questions or need further assistance, please do not hesitate to contact our reservations team at [Your Company Number] or via email at [Your Company Email].

We sincerely apologize for any inconvenience this may have caused and hope to have the opportunity to welcome you to [Your Company Name] in the future.

Thank you for your understanding.

Sincerely,

[Your Name]

[Title]

[Your Company Name]

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