Hotel Legal Letter

[Date]

[Your Client Name]

[Your Client Address]

[Your Client Number]

[Your Client Email]

Dear [Your Client Name],

Subject: Notice of Policy Change - Hotel Reservation and Cancellation Policy

We hope this letter finds you in good health and high spirits. As part of our unwavering commitment to enhancing the quality of service we provide at [Your Company Name], we are notifying you of important updates to our hotel reservation and cancellation policy, effective [Date]. These updates are designed to streamline our processes and ensure our operations align with the highest industry standards and regulatory requirements.

Policy Changes:

Reservation Policy:

All reservations must now be secured with a valid credit card.
A deposit equivalent to one night's stay is required at the time of booking.

Cancellation Policy:

Cancellations made more than 48 hours prior to the check-in date will receive a full refund of the deposit.
Cancellations made within 48 hours of the check-in date will forfeit the deposit.
No-shows will be charged the full amount of the reserved stay.

Modification Policy:

Modifications to reservations can be made up to 24 hours before the check-in date without any additional charges.
Modifications made within 24 hours of the check-in date will incur a fee equivalent to 50% of one night's stay.

These changes are part of our ongoing efforts to provide exceptional service and maintain the high standards expected by our valued clients. We understand that these changes may require adjustments to your travel plans, and we are committed to making this transition as smooth as possible.

We kindly request that you review the updated policy details available on our website at [Your Company Website]. Should you have any questions or require further clarification, please do not hesitate to contact our legal department at [Your Company Email] or [Your Company Number].

We appreciate your understanding and cooperation regarding these updates. Thank you for choosing [Your Company Name]. We look forward to continuing to serve you with the highest level of professionalism and care.

Yours sincerely,

[Your Name]

[Your Job Title]

[Your Company Name]