Spa Department Meeting Minutes

Spa Department Meeting Minutes

I. Meeting Details

Date:                                                             

Time:                                                             

Location:                                                       

Department:                                                 

II. Attendees

No.

Attendees

Role

1

Millie Smith

Spa Manager

III. Agenda

  1. Review of customer feedback

  2. Introduction of new spa treatments

  3. Staff scheduling for the next quarter

  4. Marketing strategies for the upcoming holiday season

IV. Meeting Notes

A. Review of Customer Feedback

The feedback from the last quarter was discussed. The main points were:

  1. Positive remarks on the new relaxation area

  2. Requests for additional evening appointment slots

  3. Suggestions for new types of massages

B. Introduction of New Spa Treatments

New treatments to be introduced starting [Month Year]:

  1. Aromatherapy Massage

  2. Hot Stone Therapy

  3. Herbal Tea Detox Program

  4. Staff will receive training on the new treatments next week.

C. Staff Scheduling for the Next Quarter

Proposed changes for scheduling:

  1. Additional evening shifts from [HH:MM AM/PM] to [HH:MM AM/PM] on weekdays

  2. Weekend shifts will be rotated among all therapists

  3. A new online system for shift swaps

D. Marketing Strategies for the Upcoming Holiday Season

Possible marketing actions:

  1. Discounted gift cards for [Valentine’s Day] promotions

  2. Special holiday packages combining multiple treatments

  3. Social media campaigns targeting stress relief during holidays

V. Action Items

Action Item

Responsible

Deadline

Implement additional evening appointment slots

Jane Johnson

January 20, 2050

VI. Next Meeting

Date:                                                             

Time:                                                             

Location:                                                       

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