Spa Department Meeting Minutes
Spa Department Meeting Minutes
I. Meeting Details
Date:
Time:
Location:
Department:
II. Attendees
No. |
Attendees |
Role |
---|---|---|
1 |
Millie Smith |
Spa Manager |
III. Agenda
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Review of customer feedback
-
Introduction of new spa treatments
-
Staff scheduling for the next quarter
-
Marketing strategies for the upcoming holiday season
IV. Meeting Notes
A. Review of Customer Feedback
The feedback from the last quarter was discussed. The main points were:
-
Positive remarks on the new relaxation area
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Requests for additional evening appointment slots
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Suggestions for new types of massages
B. Introduction of New Spa Treatments
New treatments to be introduced starting [Month Year]:
-
Aromatherapy Massage
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Hot Stone Therapy
-
Herbal Tea Detox Program
-
Staff will receive training on the new treatments next week.
C. Staff Scheduling for the Next Quarter
Proposed changes for scheduling:
-
Additional evening shifts from [HH:MM AM/PM] to [HH:MM AM/PM] on weekdays
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Weekend shifts will be rotated among all therapists
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A new online system for shift swaps
D. Marketing Strategies for the Upcoming Holiday Season
Possible marketing actions:
-
Discounted gift cards for [Valentine’s Day] promotions
-
Special holiday packages combining multiple treatments
-
Social media campaigns targeting stress relief during holidays
V. Action Items
Action Item |
Responsible |
Deadline |
---|---|---|
Implement additional evening appointment slots |
Jane Johnson |
January 20, 2050 |
VI. Next Meeting
Date:
Time:
Location: