Hotel And Resort Waitress Resume

Objective

Friendly and experienced waitress with 5 years of dedicated service in the hospitality industry, adept at providing exceptional customer service and ensuring guest satisfaction. Fluent in English and Spanish, with a warm and welcoming demeanor that creates a positive dining experience. Eager to contribute my skills and passion for hospitality to a reputable hotel or resort, where I can continue to grow and provide guests with memorable experiences.

Work Experience

Waitress- Oceanfront Resort, Miami Beach, FL
June 2061 - Present

Greet and seat guests in a timely and courteous manner, ensuring a positive first impression.
Provide attentive service throughout the meal, taking orders accurately and delivering food and beverages promptly.
Anticipate guests' needs and make recommendations to enhance their dining experience.
Handle cash and credit card transactions accurately and efficiently.
Collaborate with kitchen staff to ensure orders are prepared correctly and delivered to guests in a timely manner.
Assist with cleaning and setup of dining areas to maintain a clean and welcoming atmosphere.

Server Assistant- Beachside Hotel Restaurant, Santa Monica, CA
August 2055 - May 2057

Assisted servers with table setup and preparation, including filling water glasses and setting silverware.
Delivered food and beverages to tables and assisted with clearing dishes as needed.
Provided exceptional customer service, addressing any guest concerns or requests promptly and professionally.
Collaborated with kitchen staff to ensure timely delivery of food orders.
Assisted with cleaning and maintenance tasks to ensure a clean and organized work environment.

Education

High School Diploma- City High School, Santa Monica, CA
Graduated [Date]

Skills

Excellent customer service skills
Strong communication and interpersonal skills
Ability to multitask and work efficiently in a fast-paced environment
Knowledge of food and beverage service procedures
Cash handling experience
Ability to work as part of a team

References

Available upon request.