Free Housekeeping Supervisor Resume Template

Download

Share

Free Housekeeping Supervisor Resume Template

Housekeeping Supervisor Resume

Address: 1234 Main Street, Cleveland, OH 44101
Email: [Your Email]
Phone: 222 555 7777
LinkedIn: linkedin.com/in/yourprofile

Professional Summary

Dedicated and highly organized Housekeeping Supervisor with over 7 years of experience in managing and overseeing housekeeping operations in the hospitality industry. Proven track record in leading diverse teams, ensuring exceptional cleanliness standards, and enhancing guest satisfaction. Adept at inventory management, staff training, and implementing efficient housekeeping protocols. Committed to maintaining operational efficiency while exceeding guest expectations through quality control and cost-effective strategies.

Key Skills

  • Housekeeping Operations Management

  • Staff Leadership & Training

  • Quality Control & Inspections

  • Inventory Management & Supply Ordering

  • Budgeting & Cost Control

  • Conflict Resolution & Customer Service

  • Safety & Sanitation Compliance

  • Time Management & Scheduling

  • Facility Maintenance & Repairs

  • Multitasking & Problem-Solving

Professional Experience

Housekeeping Supervisor

The Grand Resort Hotel – Cleveland, OH 44101
March 2059 – Present

  • Supervise and lead a team of 25 housekeeping staff, ensuring timely and effective completion of daily tasks.

  • Conduct daily inspections of guest rooms, public areas, and facilities to ensure cleanliness and safety standards are met.

  • Oversee inventory management and order cleaning supplies, reducing costs by 15% through improved procurement practices.

  • Implement training programs for new staff on cleaning procedures, safety protocols, and guest service expectations.

  • Resolve guest complaints promptly and professionally, ensuring a high level of guest satisfaction and repeat business.

  • Develop and maintain housekeeping schedules, optimizing staff resources for peak hours and special events.

Senior Housekeeping Attendant

Springfield Hotel & Suites – Cleveland, OH 44101
June 2055 – February 2059

  • Led a team of 10 housekeeping attendants, ensuring adherence to the hotel's cleanliness standards and customer service policies.

  • Conducted detailed cleaning of guest rooms, including dusting, vacuuming, and restocking amenities.

  • Assisted in training new staff and provided ongoing feedback to improve efficiency and performance.

  • Managed inventory for cleaning supplies, coordinating with the purchasing department for restocking.

  • Responded to special guest requests, ensuring a personalized experience that increased guest satisfaction scores.

Housekeeping Attendant

Sunset Inn – Cleveland, OH 44101
May 2053 – May 2055

  • Performed daily cleaning duties for guest rooms and public areas, maintaining a high level of cleanliness.

  • Ensured the availability of clean linens, towels, and toiletries in guest rooms.

  • Reported maintenance issues and damages to the management team for prompt repair.

  • Assisted in setting up meeting rooms for events, ensuring all spaces were prepared according to guest specifications.

  • Provided exceptional customer service by promptly addressing guest inquiries and requests.

Education

Associate's Degree in Hospitality Management
Springfield Community College – Cleveland, OH 44101
Graduated: 2053

Certifications

  • Certified Hospitality Housekeeping Executive (CHHE) – 2057

  • First Aid & CPR Certified – 2058

  • OSHA Certified in Workplace Safety – 2056

Resume Templates @ Template.net