Housekeeping Professional Manager Resume
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Professional Summary
Highly organized and detail-oriented Housekeeping Manager with over 5 years of experience in managing housekeeping operations in 5-star luxury hotels and resorts. Proven ability to lead a team of 20 members effectively, ensuring high standards of cleanliness and customer satisfaction. Adept at developing bi-weekly training programs, managing inventory, and implementing sustainable cleaning practices. Passionate about creating a clean, safe, and welcoming environment for guests.
Education
Professional Experience
Housekeeping Manager
XYZ Resort | New York, NY
March 2053 – Present
Oversee daily housekeeping operations, managing a team of 25 staff to maintain cleanliness across guest rooms and public areas.
Ensure that cleaning standards meet health and safety regulations.
Manage inventory, order supplies, and track costs to stay within budget.
Provide training to staff, improving efficiency and maintaining high-quality service.
Address guest complaints and coordinate with other departments to resolve issues promptly.
Housekeeping Supervisor
Sunshine Inn | Los Angeles, CA
June 2050 – December 2053
Supervised housekeeping staff and managed day-to-day cleaning operations.
Inspected rooms and public areas, addressing any maintenance or cleanliness issues.
Worked with the maintenance team to ensure quick resolution of any issues.
Trained new employees and assisted with team coordination.
Key Skills
Team Leadership: Skilled in leading and motivating housekeeping staff for optimal performance.
Inventory Management: Proficient in managing supplies, reducing costs, and minimizing waste.
Customer Satisfaction: Dedicated to ensuring guest satisfaction and resolving issues efficiently.
Training & Development: Experienced in developing effective staff training programs.
Attention to Detail: Focused on maintaining high cleanliness and organizational standards.
Sustainability Practices: Knowledgeable in eco-friendly cleaning practices and products.
Certifications
Professional Affiliations
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