Hotel Housekeeping Manager Resume

Phone	[YOUR PHONE NUMBER]
Address	[YOUR ADDRESS]
LinkedIn Profile	https://www.linkedin.com/in/your_own_profile

I. Professional Summary

Proven ability to implement efficient cleaning processes, train staff on best practices, and maintain compliance with all health and safety regulations. Adept at handling budgets, inventory, and scheduling to ensure both efficiency and quality in operations.

II. Education

• Degree: Bachelor of Science in Hospitality Management

• [BUSINESS SCHOOL NAME]

• Graduated: [DATE]

III. Professional Experience

Housekeeping Manager | [CURRENT COMPANY NAME] | [START DATE]- Present

• Managed a team of 25 housekeeping staff, ensuring high standards of cleanliness and efficiency were maintained across the property.

• Developed and implemented training programs for new staff, focusing on guest satisfaction and adherence to hotel policies.

• Oversaw inventory management, ordering supplies as needed, and managing budgets to align with operational goals.

• Conducted regular inspections and audits to ensure compliance with health and safety regulations.

• Addressed and resolved guest complaints and issues promptly and professionally.

Assistant Housekeeping Manager | [PREVIOUS COMPANY NAME] | [START DATE]-[END DATE]

• Developed cleaning procedures and schedules for rooms and common areas, resulting in improved guest satisfaction ratings.

• Coordinated with other departments to ensure seamless operations and exceptional guest experiences.

• Implemented cost-saving measures in the use of cleaning supplies and equipment without compromising quality standards.

• Maintained accurate records of housekeeping activities and prepared regular reports for management review.

V. Key Skills

• Team Leadership and Training

• Quality Control and Assurance

• Inventory Management

• Budget Management

• Customer Service Excellence

• Health and Safety Compliance

• Conflict Resolution

VI. Certifications

• Certified Executive Housekeeper (CEH), International Executive Housekeepers Association, 2052

• OSHA Safety Certification, Occupational Safety and Health Administration, 2053

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